IN_Senior Associate _Servicenow Tester_ GCC_ Advisory_ Kolkata

Job Description & Summary: Servicenow Test Lead, quality engineering  

We are looking for Test Lead to join GRC team. This role requires strong leadership skill and domain skill on IRM, Compliance Tools and Testing, Risk Events and Risk profile reporting. 

Responsibilities: 

Experience :  2-9 Years ( Minimum 4 years in ServiceNow Domain- especially in ServiceNow IRM and 2 years in leadership role) 

Key skills- 

ServiceNow IRM QA 

Functional ServiceNow IRM Tester 

Integrated Risk Management 

QA - STLC lifecycle and knowledge on anyone of the testing tool 

ADO + ServiceNow ATF is good to have skill set. 

ADO, Jira, ServiceNow testing module, Bugzilla. 

Selenium + Java and Playwright are good to have skill set 

Core competency must be ServiceNow IRM and testing tool (ADO, Jira, Snow testing tool or Bugzilla) 

ServiceNow Business Domain: IRM, Compliance Tools and Testing, Risk Events and Risk profile reporting.  

• ServiceNow IRM QA 

• Functional ServiceNow IRM Tester 

• Integrated Risk Management 

• QA - STLC lifecycle and knowledge on anyone of the testing tool 

• ADO, Jira, ServiceNow testing module, Bugzilla.  

• Compliance Management – Compliance Testing, Compliance Tooling 

• Issue Management 

• Incident Management 

• Control Testing 

• PRC Taxonomy 

• Advanced Risk & Compliance Management 

• Thought leadership, consultation, mentoring & guidance for design, development, and execution of IRM, Compliance Tools, Risk Events and Risk profile reporting functional/regression testing 

• Collaborate with product owners, developers, and process leads to convert user stories and acceptance criteria into test cases. 

• Define and manage end-to-end test scenarios covering all business scenarios for each Tower with in GRC program  

• Work closely with the Product Dev and Business teams to ensure test coverage aligns with business requirements. 

• Design and maintain test plans, test strategies and test data sets for various LODs (1LOD, 2LOD, 3LOD). 

• Conduct impact analysis for releases, upgrades, and defect fixes, and identify required test coverage. 

• Provide test reporting, defect analysis, and UAT support during releases. 

• Recommend improvements to test strategy, automation coverage, and DevOps integration 

• Promote and support implementation of automated CI/CT/CD pipeline 

Mandatory skill sets: 

Must-Have Skills & Experience: 

• 4+ years of hands-on experience with GRC domain with Risk Management, Compliance Management, Risk Reporting and Enterprise Data Management 

• 2+ years of experience in leadership role to manage GRC Program Team 

• Strong understanding of agile testing methodologies, Jira/Azure DevOps integration, and test lifecycle 

• ADO + ServiceNow ATF is good to have skill set. 

• Selenium + Java and Playwright are good to have skill set 

Preferred skill sets: 

Preferred Qualifications: 

• ServiceNow Certified Implementation Specialist – IRM or GRC 

• Exposure to CI/CD pipelines and ATF test integration 

• Prior experience working in large global financial institutions 

• Excellent documentation, communication, and defect-tracking skills 

Years of experience required: 

4 years to 6 years 

Education qualification: