Infor WFM- Functional Consultant

We are looking for an experienced Infor Functional Consultant specialising in Time & Attendance (T&A) and Absence Management to join our enterprise HR technology team. Operating within a large, complex organisation, this role demands deep functional expertise in the Infor HCM platform and a proven ability to collaborate across multiple business units, HR teams, and technical stakeholders.

The successful candidate will serve as the primary functional owner of T&A and Absence Management modules, driving system optimisation, supporting operational excellence, and ensuring alignment with organisational policies, compliance requirements, and workforce planning objectives.

KEY RESPONSIBILITIES

Functional Configuration & System Management

• Design, configure, and maintain Infor T&A and Absence Management modules in alignment with business rules, HR policies, and legislative requirements.
• Manage pay rule configurations, work schedules, shift patterns, accrual policies, and leave entitlement schemes within the Infor platform.
• Ensure system integrity through regular audits, data validation, and continuous monitoring of T&A and absence workflows.
• Coordinate and execute system upgrades, patch applications, and regression testing activities in partnership with the technical team.

Stakeholder Engagement & Business Analysis

• Act as the primary functional point of contact for HR, Payroll, Finance, and Operations stakeholders across multiple business units.
• Gather, analyse, and document business requirements, translating complex workforce management needs into effective system configurations.
• Facilitate workshops, requirements sessions, and demos with senior stakeholders and cross-functional teams.
• Produce clear functional specifications, process flow diagrams, and solution design documents.

Project Delivery & Implementation

• Lead and support end-to-end T&A and Absence Management implementation and enhancement projects across a multi-stakeholder environment.
• Develop project documentation including functional design documents (FDDs), test scripts, and training materials.
• Manage UAT cycles — writing test cases, coordinating testing activities, and tracking defect resolution to sign-off.
• Work in close collaboration with technical developers, integration teams, and third-party vendors to deliver solutions on time and within scope.

Support, Training & Continuous Improvement

• Provide Level 2/3 functional support for T&A and Absence Management issues, ensuring timely resolution and minimal operational disruption.
• Develop and deliver end-user training programmes and knowledge-base documentation for HR teams and managers.
• Proactively identify opportunities for process improvement and system enhancements, presenting business cases to leadership.
• Stay current with Infor product roadmaps, legislative updates, and industry best practices related to workforce time management.

REQUIRED SKILLS & EXPERIENCE

• Minimum 5 years of hands-on functional experience with Infor HCM, specifically the Time & Attendance and Absence Management modules.
• Strong understanding of workforce management concepts including shift scheduling, overtime rules, accrual calculations, FMLA/leave compliance, and time collection.
• Demonstrated experience working in large, complex organisations with multiple stakeholder groups, business units, and geographies.
• Proven track record of delivering Infor T&A/Absence implementations or significant enhancement projects.
• Solid business analysis skills with the ability to document requirements, write functional specifications, and produce process maps.
• Experience managing and executing UAT, including writing test scripts and coordinating with business users.
• Familiarity with HR and Payroll processes and how they intersect with T&A and absence data.
• Excellent communication and presentation skills; confident engaging with stakeholders at all levels including senior management.
• Strong problem-solving ability with a structured, analytical approach to issue diagnosis and resolution.

PREFERRED QUALIFICATIONS

• Experience with Infor Workforce Management (WFM) or Infor CloudSuite HCM.
• Exposure to integrations between Infor T&A and third-party Payroll, ERP, or biometric time-capture systems.
• Familiarity with Agile / Scrum delivery methodologies in an enterprise environment.
• Infor product certification in relevant HCM modules is a strong advantage.
• Experience supporting global or multi-country T&A configurations with varied legislative requirements.
• Background in change management and organisational readiness for HR technology rollouts.