Customer Service Benefits Agent

AO Globe Life is expanding its remote team and seeking motivated professionals who want meaningful work, professional growth, and the ability to build a long-term career from anywhere in the United States. The role involves conducting virtual consultations with clients to help them understand and enroll in available benefit options.

Responsibilities:

• Conduct scheduled virtual consultations with clients through Zoom
• Help individuals and families understand available benefit options
• Guide clients through the enrollment process and provide follow-up support
• Maintain organized digital records of client interactions
• Participate in weekly training sessions and mentorship programs

Requirements:

• Authorized to work in the United States
• Windows-based laptop or desktop computer with webcam
• Reliable internet connection
• Customer service or client-facing experience is helpful but not required