Solutions Engineer- Electrical Specialist

Stratus is the leading cloud-based platform for MEP contractors, on a mission to revolutionize the construction industry. The Solutions Engineer - Electrical Specialist is responsible for the onboarding, implementation, and technical deployment of Stratus for new electrical contractor customers, ensuring successful go-live and configuration tailored to electrical workflows.

Responsibilities:

• Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design
• Run implementation project plans including discovery, milestones, customer training, and go-live readiness
• Deliver engaging onboarding sessions tailored to electrical contractor stakeholders — including field crews, prefab shops, VDC teams, project managers, and estimators
• Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users
• Validate alignment between delivered workflows and the pre-sales plan
• Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams actually work
• Partner with CSMs on post-go-live handoff and ensure customers ramp quickly
• Provide product feedback based on customer onboarding issues, gaps, and patterns — with a particular focus on the electrical segment
• Collaborate with Success Strategists to improve handoff documentation and repeatable implementation playbooks for electrical customers

Requirements:

• 2–5 years of experience in electrical contracting, MEP subcontracting, or VDC/BIM coordination with significant electrical trade exposure
• Firsthand familiarity with electrical workflows, prefab, and shop operations
• Hands-on understanding of electrical workflows including conduit, wire management, prefab, and shop operations
• Strong project management and customer-facing communication skills - comfortable presenting to both field crews and leadership
• Ability to solve ambiguous technical problems with minimal guidance
• Teaching, coaching, or training background a strong plus
• Experience with Stratus or similar construction technology platforms
• Background in solutions engineering, technical onboarding, or implementation consulting
• Experience implementing enterprise SaaS with field-heavy or trade contractor customers
• Familiarity with construction tech integrations and electrical shop/field workflows