Project Manager II (Customer Success)

Kforce Inc is a staffing services company, and they are seeking a Project Manager II to support customer success initiatives. The role involves coordinating project activities, managing programs related to sales transformation, and ensuring effective communication across various stakeholders.

Responsibilities:

• Coordinates project activities to ensure the project is on schedule
• Provides administrative and logistical support including meeting arrangement, progress tracking, and documentation
• Lead and manage programs supporting sales transformation priorities, including org redesign, headcount planning, and go-to-market strategy
• Coordinate across workstreams and stakeholders to track decisions, dependencies, and open items-ensuring nothing falls through the cracks
• Build and maintain executive-ready communications, decision logs, and program documentation
• Support planning and execution of key operating rhythms (e.g., leadership reviews, planning cycles, cross-functional working sessions)
• Partner with Sales, Finance, HR, and external partners (e.g., ZS Associates) to define scope, timelines, and deliverables
• Track execution across initiatives, proactively surfacing risks, and mitigation plans
• Support change management efforts tied to new go-to-market motions, coverage models, and sales programs
• Develop program status updates and briefing materials for CSO and senior leadership audiences

Requirements:

• College degree required
• 5+ years of experience in program management, strategy operations, or chief of staff functions
• Strong ability to manage complex, cross-functional initiatives with senior stakeholders
• Excellent written communication skills; comfortable drafting executive-facing materials
• Highly organized with strong attention to detail across multiple concurrent workstreams
• Comfortable operating in ambiguous, fast-moving environments where priorities shift
• Proficiency with Google Workspace, Smartsheet, Jira, or similar collaboration tools
• PMP Certification