Council Advisors is a trusted partner for C-suite leaders of high performing companies, and they are seeking a Senior Salesforce Developer/Administrator to join their team. This role will manage and enhance the Salesforce platform, supporting cross-functional teams to drive efficiency and insight through automation and data-driven decision-making.
Responsibilities:
- Serve as the primary administrator and developer for our Salesforce platform, including Certinia PSA and FFA modules
- Manage user setup, roles, profiles, permissions, and security settings
- Design, build, and maintain custom objects, fields, workflows, validation rules, and automations (Screen, Record-Triggered, and Scheduled Flows; Apex triggers and classes)
- Develop and maintain dashboards and reports for Finance, Sales, and other departments
- Evaluate and pilot Salesforce AI tools (e.g., Agentforce, Einstein) to improve automation and analytics
- Support and lead system upgrades, testing, and troubleshooting in collaboration with Accounting and Finance teams
- Provide day-to-day support for Salesforce users, resolving issues and responding to enhancement requests
- Document system configurations, processes, and best practices
- Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions
- Ensure data integrity and system performance through regular audits and maintenance
- Train users and promote adoption of Salesforce features and best practices
Requirements:
- 5–8 years of hands-on Salesforce development and administration experience
- Salesforce Administrator Certification required
- Proficiency in declarative tools (Flow Builder) and hands-on experience with Apex, SOQL, and Lightning Web Components
- Strong understanding of Salesforce architecture, security model, and data management best practices
- Experience with data migration and ETL tools (Data Loader, Workbench, or similar)
- Experience with system integrations (REST/SOAP APIs)
- Experience with sandbox-to-production deployment and change management
- Excellent communication and collaboration skills; ability to work with both technical and non-technical stakeholders
- Self-starter with a continuous improvement mindset and a passion for solving business problems with technology
- Advanced Administrator, Platform App Builder, Platform Developer I/II, or Certinia Accredited Professional (PSA/FFA) certifications a plus
- Experience with Certinia PSA and Marketing Cloud Account Engagement (formerly Pardot) strongly preferred
- Experience supporting Finance or FP&A teams is a plus