Forward Deployed Engineer

Buildertrend is the leading residential construction management platform, transforming how the world builds. As a Forward Deployed Engineer, you will create AI solutions that enhance operational efficiency across various teams, shaping technical standards and influencing the company's AI strategy.

Responsibilities:

• Own the technical architecture for AI across GTM and G&A; design and build agentic systems, automated workflows, and LLM-powered integrations that operate reliably at scale
• Set the engineering standards for how AI gets built into Buildertrend, including reusable patterns, integration frameworks, evaluation practices, and deployment approaches that others can build on
• Architect integrations and data pipelines that connect Buildertrend’s business tools, including Salesforce, Gong, Databricks, and others, into cohesive, AI-powered workflows
• Lead build-vs-buy decisions on AI tooling investments, providing clear technical recommendations in partnership with the Director of AI Enablement to senior leadership
• Stand up evaluation and benchmarking frameworks to measure AI output quality, reliability, and business impact against real baselines
• Translate ambiguous business problems from non-technical partners into well-scoped technical solutions and drive them to completion independently
• Serve as the technical voice of the Central AI Enablement function in cross-functional conversations, including with engineering leadership and business VPs
• Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work

Requirements:

• 5+ years of software engineering experience, including at least 2 years working hands-on with LLM API's, agentic frameworks, or AI automation in a production environment required
• Experience leading technical direction for complex systems in a staff, principal or technical lead capacity
• Strong Python and/or JavaScript skills, with experience with API integrations, webhook design, and data pipeline architecture
• Experience designing and delivering multi-step AI systems
• Comfortable working across the GTM tech stack, including Salesforce, Gong, or similar, and able to ramp quickly on new tools without support
• Understanding of how sales and marketing funnels work, what revenue teams care about, and how to size and measure the impact of what you build
• Strong communicator who can present technical tradeoffs, architectural decisions, and build-vs-buy recommendations to VPs and senior leadership
• Comfortable with ambiguity and able to drive clarity from it
• Prior experience at a B2B SaaS company is highly preferred