About this role
Adobe is a leading company that empowers everyone to create through innovative platforms and tools. The Enterprise Account Director will manage and grow enterprise client relationships, ensuring client satisfaction and driving revenue through new customer acquisition and upselling existing solutions.
Responsibilities:
- Maintain and grow existing client base including expansion of new offerings
- Drive specific product revenue in the territory
- Build strong, lasting relationships with customers by understanding their needs and business objectives
- Perform outbound contact to existing customers to sell additional solutions
- Acquire and maintain a working knowledge of the complete capabilities of our solution offerings
- Convert customer challenges into new opportunities
- Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives
- Improve overall customer happiness in assigned customer accounts
- Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region