Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. As a Field Service Senior Engineer, you will apply technical expertise and analytical practices to resolve customer issues, ensuring outstanding on-site support for their IT operations.

Responsibilities:

Plan and lead installation services for assigned accounts
Triage issues with direction from Dell remote support teams
Reseat, swap, or replace parts
Upgrade firmware as needed as part of troubleshooting
Seek resolution to drive closure of complex issues
Keep abreast of technology and our service offerings

Requirements:

2–4 years of relevant experience
Industry certification in Linux, Windows, VMware or Networking

Field Service Senior Engineer

Key skills

About this role

Responsibilities:

Requirements: