Business Analyst Hardware Asset Management (HAM)

Position Title: Business Analyst Hardware Asset Management (HAM)

Location: Remote

Duration: 6+ Month Contract

Job Description:

Looking for a detail-oriented Business Analyst to support Hardware Asset Management operations. This role focuses on tracking asset data, analyzing trends, and providing accurate reporting through spreadsheets and ServiceNow. The ideal candidate is strong in data handling, organized, and comfortable working with ticketing systems.

Key Responsibilities:

Maintain and track hardware asset data across inventory and lifecycle stages (procure, deploy, retire)

Analyze asset data using spreadsheets (Excel) to identify trends, gaps, and inconsistencies

Generate regular status reports on asset inventory, utilization, and requests

Upload, update, and manage data in ServiceNow ticketing and asset management modules

Support asset request tracking, status updates, and reporting via ServiceNow workflows

Ensure data accuracy and completeness across systems and reports

Collaborate with IT, procurement, and operations teams to validate asset information

Assist in preparing dashboards and reports for stakeholders

Required Skills:

Strong proficiency in Excel / spreadsheet analysis (pivot tables, data cleanup, reporting)

Basic understanding of Hardware Asset Management or IT Asset Management concepts

Experience working with ServiceNow (or similar ticketing systems)

Good attention to detail and data accuracy

Ability to manage and organize large datasets

Preferred Qualifications:

Experience with ITAM/HAM processes or tools

Exposure to reporting dashboards and data visualization

Understanding of asset lifecycle tracking and inventory systems

Success Profile:

Highly organized and detail-focused

Comfortable working with data and repetitive processes

Able to provide clear, concise reporting to stakeholders