Senior Solution Architect, ServiceNow IRM and GRC

Job Title: Senior Solution Architect, ServiceNow IRM and GRC

Location: Chicago, IL 60604 (Hybrid _ 3 days in office, 2 days remote)

Duration: 13 months Contract

**Only those lawfully authorized to work in the designated country associated with the position will be considered.

**Please note that all position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

Must Have Skills/Attributes:

· Azure

· Control Testing

· Governance

· IRM

· Risk Analysis

· ServiceNow

· Hands-on ServiceNow IRM Expertise (5+ years) (10 yrs)

· Enterprise GRC Architecture & Implementation (10 yrs)

· Enterprise GRC Architecture & Implementation (10 yrs)

JOB DESCRIPTION:

Required Minimum Education :

· Bachelor’s Degree

Qualifications (Must-Haves):

· Deep functional and technical understanding of the ServiceNow IRM suite, including Risk capabilities such as Issue/Incident Management, Loss Events, etc.

· In-depth knowledge of GRC and risk management frameworks and best practices.

· Strong communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

· Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

· 5+ years of hands-on experience with the ServiceNow IRM, including extensive work focused on GRC processes.

· 10+ years of professional experience in risk management, GRC, or a related field, demonstrating a deep understanding of risk-related processes.

· Proven track record of success in architecting and delivering significant ServiceNow IRM implementations for large enterprises.

· Expertise in core IRM capabilities such as Issue Management, Incident Management, Loss Events, Controls Testing, Risk Identification, Risk and Control Self-Assessments (RCSA), and Emerging Risk programs.

Nice to Have:

· Experience implementing IRM solutions in regulated industries such as finance and banking.

· Proficiency with Agile or other iterative development methodologies.

· Experience with other risk management software or enterprise risk processes.

The Risk Controls Enhancements (RCE) enterprise initiative is a modernization and consolidation effort of Governance Risk & Controls (GRC) processes, data, and reporting.

Job Responsibilities:

· Lead the design, architecture, and implementation of complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) solutions.

· Provide subject matter expertise on risk-related capabilities, including risk identification, assessment, mitigation, and monitoring.

· Translate business objectives into effective, scalable, and secure technical solutions within the ServiceNow platform.

· Guide and mentor technical teams throughout the IRM implementation lifecycle, ensuring alignment with architectural standards and best practices.

· Lead technical workshops to implement and validate GRC/IRM requirements with business stakeholders.

· Design and document technical solutions within ServiceNow IRM that meet business objectives and leverage platform best practices.

· Configure, customize, and implement ServiceNow IRM applications and modules to support the full risk lifecycle.

· Develop risk-related artifacts such as risk registers, risk assessment methodologies, and control frameworks.

· Create and configure dashboards and reports to provide stakeholders with visibility into the organization's risk and compliance posture.

· Advise on platform governance, risk data models, and long-term roadmap planning for the ServiceNow IRM landscape.

· Conduct technical reviews and guide junior developers and implementation teams on risk functionality.

· Troubleshoot and resolve complex risk-related issues and provide ongoing support for implemented IRM solutions.

· Stay up-to-date with the latest ServiceNow IRM product releases, industry trends, and regulatory changes impacting risk management.

· Oversee the development of configurations that automate risk assessments, controls testing, and issue management workflows.