What you'll do:

Own client outcomes. You're the senior voice across the team's portfolio, leading strategic discussions, overseeing complex campaigns and budgets for exceptional ROI, and stepping in directly on high-value accounts and escalations. You'll spot at-risk clients before churn ever comes up and build the recovery plan yourself.
Drive the strategy. Develop tailored paid search programs, optimize relentlessly across platforms, and bring new tools, trends, and ideas to the table before the market catches on.
Grow the business. Lead pitches as the subject-matter expert, deliver audits for prospects, hunt for upsells inside existing accounts, and negotiate contracts that work for the client and the agency. 
Build the team. Run weekly 1:1s that actually coach, lead performance and career conversations, own hiring and onboarding, and surface retention risks early. Your people should be getting promoted from within.
Own the numbers. Manage your department P&L (revenue, headcount, tooling, margin), review it monthly with Finance, and know exactly which accounts are profitable and which aren't.
Raise the bar operationally. Maintain SOPs and QA, plan capacity ahead of crunch, and bring data and recommendations (not just updates) to the leadership table.

What you'll be measured on:

<5% monthly client churn and at least a 10% quarterly lift in paid search performance metrics
95% team retention and at least one training initiative every month

What you bring:

5+ years hands-on in paid search / SEM, with 2+ years managing people
Deep SEM expertise across Google Ads and Microsoft Ads, with advanced, data-driven optimization chops
Agency experience is required. You thrive in fast-paced, multi-client environments
A track record of client retention, revenue growth, and escalation recovery
Financial acumen: you've managed a team P&L and influenced profitability
Proven leadership of high-performing teams, including remote or offshore contributors
Sharp communication and persuasion skills: equally comfortable in a C-suite pitch and a 1:1 coaching session
A caring, team-first leadership style that pairs high standards with psychological safety
Experience with D2C brands and performance-driven marketing
An entrepreneurial streak: you've launched new initiatives inside a structured org
Success managing offshore talent across time zones

Hiring Process:

• Stage 1 — Recruiter Screen After submitting your application, our People & Culture team will review and reach out to selected candidates. During this 30-minute call, we'll get to know your career journey, professional motivators, and what excites you about GR0 — while giving you a full picture of who we are and what we're building.
• Stage 2 — Panel Interview You'll meet with members of our leadership team for a deeper dive into your background and experience. Expect to walk through your technical skills, people management approach, and how you think about strategy, and of course, share why you're excited about this opportunity at GR0.
• Stage 3 — Co-Founders Connect The final conversation is always our favorite. You'll get to connect directly with our CEO & Co-Founder, Kevin Miller, and our Chief Growth Officer & Co-Founder, Jon Zacharias. This is your chance to ask big questions, share your vision, and see if the feeling is mutual.
• Stage 4 — Offer If a #GR0mance has brewed  — we'll extend a competitive offer and hope you'll join the team!

What's in it for you?

• Shared Financial Success - GR0 believes strongly in equal pay for equal work, and transparency in compensation is one vehicle to achieve that. The annual compensation for this role is market competitive, ranging from $130,000-$140,000 salary, commensurate with experience.
• Health and Family Benefits - GR0 offers comprehensive medical, dental, and vision coverage options for GR0ers and their families.
• Wi-Fi Reimbursement - All employees receive a monthly reimbursement to help cover internet expenses while working.
• Unlimited PTO - We know that rest is vital to your well-being and career success, so we give you the flexibility and trust to take it when you need it.
• Paid Holidays - Take time to celebrate and rejuvenate with 13 fully paid holidays throughout the year.
• Community Impact - GR0 is committed to supporting the communities where we work and live by partnering with local charitable organizations to give back in various ways.

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