Job Description: Manager – Construction

Title: Manager - Construction

About Otis India

Otis is the world’s leading elevator and escalator company, moving 2.5 billion people every day and maintaining over ~2.5 million units globally. With a global team of 72,000 colleagues, including 45,000 field professionals, Otis delivers innovative, safe and reliable mobility solutions found in many of the world’s most iconic buildings and busiest transport hubs. Operating in 200+ countries and territories, Otis combines global expertise with strong local capabilities. Guided by a clear vision to help people thrive in a taller, faster, smarter world, Otis is committed to customer‑centric service, future‑focused innovation, and responsible corporate citizenship.

Role Overview

The Manager – Construction leads a team of installation supervisors and technicians to ensure safe, timely, and high‑quality installation of elevators and escalators, from site preparation to handover with zero defects. The role drives operational excellence, customer management, manpower planning, and team development to support business and project outcomes.

Key Responsibilities

Operational Leadership

Provide leadership to supervisors and stakeholders to achieve business targets.
Ensure timely installation as per business target across assigned locations, adhering to Otis installations process and standards.
Adhere to Otis installation standards.
Uphold strict adherence to Environmental Health & Safety (EH&S) protocols across all installation activities.
Ensure compliance with safety standards, conduct toolbox talks, and perform site audits.
Ensure high-quality construction execution and adherence to performance standards.
Monitor erection work continuously and drive timely job completion.
Develop and manage Sub-contractors.
Ensure cost control of projects (NRM) and monitor variation order.

Customer & Stakeholder Management

Engage with customers to address technical queries and provide necessary support to supervisors.
Build and maintain strong relationships with builders, architects, property owners, and relevant government authorities.
Collaborate closely with sales teams to understand customer requirements and ensure seamless project execution.
Lead handover ceremonies and strengthen customer rapport.

Planning & Execution

Plan and schedule jobs in coordination with construction teams and supervisors.
Prepare annual business plans and consolidate team objectives.
Lead manpower planning, rolling plans, and monthly completion schedules.
Oversee material ordering and ensure accuracy and timeliness of site requirements.

Team Management, Development & Governance

Monitor team performance and guide improvement initiatives.
Lead MIS, reporting, and structured reviews with team members.
Conduct monthly area meetings to track progress, review timelines, and resolve issues.

Qualification & Requirements

Bachelor of Engineering (BE) with 7–12 years of relevant experience.
Excellent communication and presentation skills.
Experience leading a large team (ASMs, engineers, technicians, erectors & Field partners).
Experience in elevator, field engineering, service industry, or HVAC (preferred).

What You Need to Be Successful at Otis

Customer‑Centric Mindset
Otis is committed to being a world‑class, customer‑focused service company, success begins with understanding and caring for customer needs.
Problem‑Solving & Technical Curiosity
Innovation is core to Otis’ heritage—Being curious, analytical, and apply engineering principles.
Empowerment

We encourage and support smart risk taking with ownership and accountability.

Collaboration & Communication

We work together as a one team we partner, create connections and contribute across Otis.

Future‑Focused Mindset
Otis looks for individuals who are smart, adaptive, digitally aware, and excited to shape the future of smarter, safer mobility.

What’s In it For Me

Real Impact from Day One
Work on projects that directly influence how millions move safely across India’s buildings, metros, railways, commercial hubs, and airports.
Structured Learning & Growth
Access to technical training, leadership development, mentorship, and global best practices—designed to accelerate your career.
Global Exposure, Local Opportunities
Be part of a global company, with opportunities to learn from global experts while building your career.
People-First Culture
Join Otis that places people at the center of everything—your well-being, growth, and success truly matter here.
Career Paths for Every Ambition
Whether you want to build expertise in engineering, manufacturing, operations, service, project management, HR, finance, legal, Delivery Operations or technology—Otis supports multiple growth pathways.
Work on Innovation That Matters
Experience the intersection of smart technology, safety, sustainability, and urban mobility.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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