Key skills
SwiftCommunication
About this role
About Citco:
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
Your Role:
- You will support client operations by reporting, and processing activities on their behalf. Our clients are Investment Managers whom we provide time sensitive services centralized around moving money in and out of their account(s) for various operational purposes.
- You will engage our clients in a professional manner and providing dependable service within the confines of daily bank cut-offs/hours by processing daily payments via internal payment system
- You will both prepare and review payment transactions in our proprietary treasury system
- You will set-up, review, & maintain Standard Settlement Instructions (SSI’s) in our proprietary treasury system and perform callbacks, as required
- You will prepare and oversee end of day transaction reports to circulate to clients & internal departments
- You will be responsible for training new or junior staff, as needed or other team members during coverage scenarios
- You will lead mapping projects and new client onboardings
- Coordinate with multiple departments across the firm to drive results / complete deliverables
About You:
- You have post-secondary education
- You have 1-3 years’ experience in Financial Services focused around data entry and cash/payment processing
- You have strong customer service skills
- You are experienced operating in a fast paced environment
- You have strong attention to detail and ability to multi-task to manage volumes
- You can work independently and understand when to escalate
- You have the ability to learn and follow established policies and procedures
- You are a committed team player with strong communication and interpersonal skills
- You have strong and confident English communication skills through e-mail and phone
- You have strong Microsoft Office Suit and Outlook skills
- Familiarity with SWIFT seen as an asset, but not a requirement
Our Benefits
Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.