Product Designer, BMA

Playlist is a company focused on connecting people with inspiring experiences in fitness and wellness. They are seeking a Senior Product Designer to modernize their consumer web booking experiences, leading design across multiple product areas and influencing product strategy to enhance user experiences.

Responsibilities:

• Lead the end-to-end design of our branded mobile app across iOS and Android, setting a modern, cohesive vision across appointment, class, and checkout flows
• Drive strategic product thinking by identifying experience gaps and uncovering new opportunities to increase conversion and consumer delight
• Influence product strategy by co-creating success metrics, aligning user needs with business goals, and shaping the roadmap in partnership with product, engineering, and marketing
• Bring native platform fluency designing with the grain of iOS and Android conventions while maintaining one coherent cross-platform product vision
• Design for white-label scale by create theming systems, design tokens, and config-driven patterns so a single, high-quality experience flexes across thousands of business brands without losing craft or coherence
• Create thoughtful, scalable design frameworks that improve usability and performance across the booking funnel
• Communicate ideas clearly and persuasively through high-fidelity prototypes, storytelling, and stakeholder engagement
• Establish design excellence through critique, iteration, and upholding a high standard for visual and interaction design across the team

Requirements:

• 5+ years of product design experience, with a strong track record of leading consumer-facing mobile (iOS and Android) experiences
• high mobile craft bar, evidenced by polished apps you've shipped to the App Store and Play Store, with care for interaction detail, performance, and real-world edge cases (offline states, mid-checkout failures, slow networks)
• deep user empathy and product intuition, grounded in both qualitative and quantitative insights
• balance strategic vision with executional craft, moving from systems thinking to interface details with fluency
• experience designing for scale or multi-brand/white-label systems, and have led cross-functional initiatives while navigating ambiguity across multiple product surfaces
• strong design partner who elevates the work of those around you through feedback, coaching, and systems leadership
• consistently translate complex business goals into intuitive, human-centered experiences that drive measurable outcomes
• passionate about empowering people to live healthier lives through thoughtfully designed digital products
• booking, scheduling, or e-commerce/checkout experience strongly preferred