Business Analyst

Norstella is a company focused on simplifying healthcare access to life-saving therapies through data and technology. The Business Analyst will work closely with the Project Manager to gather requirements and ensure the final product meets client needs, while also leading User Acceptance Testing and supporting project success.

Responsibilities:

• Have proficiency in understating scope and objectives by a thorough understanding of business systems and requirements
• Act as a liaison with end-user clients during the design and configuration of software requirements and customer specifications
• Excel in environments of ambiguity, change, and rapid iteration
• Have natural curiosity and a drive to understand complex concepts and systems, expanding scope beyond immediate areas of ownership
• Be a creative, flexible and positive problem solver who is comfortable working both independently and collaboratively
• Analyze business and user needs, document requirements and translate into proper system requirement specifications
• Adhere to process workflows SLA's, and escalation protocols
• Plan and execute User Acceptance Testing (UAT) for Promo suite of solutions
• Perform timely and thorough proofreading of approved content to ensure high-quality delivery
• Prepare Pharma regulatory submission materials and submits documentation into client systems when needed

Requirements:

• Bachelor's Degree or relevant experience required
• 2-5 yrs. of professional experience
• Understanding of Pharma and Market access space
• Excellent written and verbal communication skills
• Critical thinking and creative problem-solving skills
• Excellent relationship building and negotiation skills
• Solid organizational skills including attention to detail and multitasking skills
• Excellent time management and prioritization skills
• Knowledge of Jira, Confluence, Smartsheet and Microsoft Office Suite