Key skills
UX DesignUser ResearchUser-Centered Design PrinciplesConsumer BehaviorIterative Design and Testing TechniquesWeb DesignMobile Web DesignNative App DesignComplex Online Technology PlatformsFigmaSketchAdobe XDHTMLCSSJavaScriptConfluenceJiraAI-Powered Design ToolsAI-Assisted PrototypingResearch Synthesis ToolsInclusive DesignAccessible DesignAIGenerative AIProject ManagementWireframingPrototypingUsability TestingCommunicationCollaboration
About this role
Zoetis is a leading company in Precision Animal Health, and they are seeking a Product Designer to enhance their digital user experience. The role involves collaborating with cross-functional teams to drive product design from concept to implementation, ensuring that products are intuitive and user-centered.
Responsibilities:
- Drive execution of the end-to-end product design process from initial concept through final implementation. This includes overseeing user research, competitive analysis, wireframing, conceptual design, user flow definition, information architecture, interactive prototyping, user testing, UX writing, and visual design
- Lead cross-functional collaboration with stakeholders across Product, Marketing, Customer Experience & Support, and other departments to align business objectives with user needs and translate them into impactful design solutions
- Develop and drive adherence to a robust user research, design, and testing framework, ensuring continuous insight gathering, rigorous usability testing, and comprehensive design documentation (including user personas, journey maps, and design specifications) to streamline collaboration and handoff to product development teams
- Establish and maintain expertise in industry trends and best practices, integrating cutting-edge methodologies into the design process. Champion and embed user-centered design principles at every stage of product development, ensuring a superior user experience
Requirements:
- 5+ years of experience in UX Design, with a strong portfolio showcasing your work
- Bachelor's degree (or higher) in Design, Human Factors, Human-Computer Interaction, Psychology, or similar
- Proven experience leading user research and design projects, and managing teams with an emphasis on cross-collaboration
- Strong understanding of user-centered design principles and methodologies, consumer behavior/psychology, user research, and iterative design and testing techniques
- Comfortable presenting user flows from the customer/consumer perspective to stakeholders, and constructively defending design choices based on user research and best practices
- Proven ability to lead user research and testing with customers to generate unbiased feedback and incorporate into design iterations
- Proficient designing for (or able to learn quickly) the following digital experiences: web, mobile web, native app, complex online technology platforms
- A deep understanding of and empathy for users, advocating for their needs throughout the design process
- Commitment to creating inclusive and accessible designs for diverse user groups
- Strong communication skills and a collaborative nature
- Proficiency in Figma or other design tools like Sketch, Adobe XD
- Proficiency with primary and secondary UX research techniques
- Experience with Confluence, Jira for development project management
- Basic knowledge of front-end development (HTML, CSS, JavaScript) preferred
- Familiarity with AI-powered design and productivity tools (e.g., generative AI, AI-assisted prototyping, or research synthesis tools) to optimize workflows and elevate design output