City of Hope is a transformative organization dedicated to changing lives in the fight against cancer and other life-threatening illnesses. They are seeking a Quality Data Analyst to support their Quality, Risk and Regulatory Management team by transforming complex healthcare data into meaningful insights that improve patient care and operational performance.
Responsibilities:
- Develop and maintain reports, dashboards, scorecards, KPIs, and analytical models that support quality and performance improvement initiatives
- Analyze complex healthcare data from multiple sources, including the Enterprise Data Warehouse and clinical systems
- Create and manage SQL tables, views, stored procedures, and advanced queries to support reporting and analytics needs
- Monitor performance metrics, identify trends, and provide actionable insights to support leadership decision-making
- Gather and evaluate benchmarking data from Vizient, public reporting sites, and other industry resources
- Support quality improvement initiatives through data analysis, statistical evaluation, and performance measurement
- Collaborate with physicians, nursing leaders, quality teams, and operational stakeholders to communicate findings and recommend opportunities for improvement
- Maintain and enhance quality, risk, regulatory, and patient safety databases and reporting systems
- Participate in data governance, metadata management, and enterprise data initiatives
- Utilize Lean methodologies and performance improvement tools to help optimize processes and outcomes
Requirements:
- Bachelor's degree in Healthcare, Business, Information Technology, or a related field; equivalent experience considered
- 3-5 years of analytics, reporting, healthcare data, or business intelligence experience
- Experience working with relational databases and advanced SQL development, including tables, views, stored procedures, and query design
- Strong analytical, statistical, and problem-solving capabilities
- Experience creating dashboards, scorecards, and data visualizations
- Ability to interpret complex data and present meaningful insights to clinical and operational audiences
- Excellent written, verbal, and interpersonal communication skills
- Knowledge of healthcare operations, quality metrics, medical terminology, and healthcare data preferred
- Experience with Tableau or similar analytics platforms
- CPHQ and/or Lean/Six Sigma certification preferred