Business Analyst - Pharmacy

Gainwell Technologies is a company dedicated to improving health and well-being through technology. As a Business Analyst - Pharmacy, you will act as a liaison between various stakeholders and technical teams, ensuring effective communication and implementation of system requirements.

Responsibilities:

• Act as a liaison between business stakeholders (state, pharmacy operations, internal teams) and technical teams to ensure clear understanding of requirements and expectations
• Support end-to-end delivery by collaborating with cross-functional teams to validate and implement system maintenance requests
• Develop and execute test plans and test cases, including participation in model office, UAT, and regression testing activities
• Validate system functionality and perform post-implementation verification to ensure solutions meet business directives
• Maintain and update documentation, including requirements, workflows, and job aids, to reflect system and process changes
• Identify risks, gaps, and dependencies and proactively work with the team to drive resolution
• Elicit, analyze, and document business requirements related to pharmacy and Medicaid operations, including claims processing and reporting needs
• Facilitate productive meetings, documenting key decisions, capturing action items, and ensuring follow-through until items are resolved

Requirements:

• 3 or more years' experience as a Business Analyst preferably within Medicaid or Pharmacy
• Experience with Software Development Life Cycle (SDLC) practices and system configuration updates
• Strong ownership mindset with the ability to manage assigned work independently and follow through on commitments
• Reliable and accountable, someone who shows up, stays engaged, and delivers consistently
• Willingness to learn, ask questions, and build domain knowledge in pharmacy and Medicaid systems
• Strong communication skills with the ability to work effectively across both business and technical teams