Club Demonstration Services is one of North America’s leading sales and marketing agencies specializing in outsourced sales and marketing services. The Event Manager Designate is responsible for leading onsite execution of events, managing warehouse operations, and providing operational support across multiple locations.
Responsibilities:
- Lead onsite execution of events, product demonstrations, and promotional activities in alignment with company standards when covering for the Event Manager
- Support revenue and operational goals by ensuring event accuracy, product readiness, and effective member engagement
- Provide day to day direction to demonstration staff, including task assignments, coaching, and reinforcement of operational expectations while partnering with leadership on performance management actions requiring documentation or discipline
- Build and maintain effective working relationships with warehouse leadership to ensure seamless execution and operational alignment
- Monitor event performance including execution rates, sales results, labor usage, and operational issues, and escalate concerns while partnering with leadership on adjustments
- Ensure compliance with food safety requirements, demonstration standards, and operating procedures
- Demonstrate adaptability to shifting priorities, unexpected challenges, and coverage needs across multiple warehouse locations
- Partner with district leadership, sales, and operations teams to support cross functional communication and continuity during coverage periods
Requirements:
- Associate degree or equivalent experience
- 4–6 years experience in relevant field
- Some travel expected
- Strong communication and relationship building skills
- Ability to lead, coach, and support teams in daily operations
- Customer focused mindset with ability to create positive member experiences
- Basic computer proficiency
- Flexibility and adaptability in fast changing environments
- Strong organizational and problem solving skills
- Knowledge of food safety standards
- Ability to perform the essential functions of the job
- Ability to lift, push and pull up to 50 pounds
- Ability to stand on feet for long periods of time
- Ability to use consumer goods products
- Ability to prepare and serve food and beverages safely as appropriate for the product demonstration
- Retail or customer facing experience preferred