Responsibilities
- Install, configure, and manage Windows and Linux servers (physical & virtual)
- Perform system builds, patching, upgrades, vulnerability management, andlifecycle management
- Manage Active Directory / LDAP and implement identity & access controls
- Monitor server performance, availability, and capacity metrics
- Manage, monitor, and troubleshoot VMware environments (ESXi hosts, clusters,VMs)
- Perform VM provisioning, cloning, and migrations (vMotion, Storage vMotion)
- Manage VMware clusters (HA, DRS, resource pools)
- Monitor and optimize virtualization performance and availability
- Support and maintain enterprise storage platforms (SAN/NAS/Object storage,e.g., PowerFlex)
- Perform LUN provisioning, zoning, masking, and volume management
- Manage storage capacity, upgrades, replication, snapshots, and performancetuning
- Identify and resolve storage space constraints and performance issues
- Configure and manage enterprise backup solutions (Dell PowerProtect preferred)
- Implement secure and air-gapped backup strategies
- Perform backup monitoring, restore validation, and compliance checks
- Execute VM/file-level restores, DR testing, failover, and failback operations
- Maintain disaster recovery strategies and resiliency planning
- Administer servers, workstations, and network-connected systems
- Support endpoint and security tools (Defender, CrowdStrike)
- Implement RBAC, security controls, encryption, and compliance requirements
- Support enterprise applications (RightFax, Kofax, OpenText)
- Assist with platform upgrades, integrations, and performance tuning
- Collaborate with application teams for system stability and availability
- Support data center operations including migrations, decommissioning, and
- relocations
- Assist in EOL transitions, rack decommissioning, and secure system movement
- Participate in migration planning and execution activities
- Monitor infrastructure health across compute, storage, virtualization, and
- applications
- Troubleshoot multi-layer issues (VMware, storage latency, connectivity,
- application failures)
- Provide L2/L3 support, incident resolution, and root cause analysis
- Perform patching, upgrades, performance tuning, and lifecycle management
- Maintain infrastructure documentation, SOPs, and runbooks
- Handle capacity planning and forecasting
- Support ITSM processes (incident, problem, change, release management)
- Ensure CMDB is updated and aligned with infrastructure and cloud environments
- Develop automation scripts (PowerShell, Bash, Python)
- Improve provisioning efficiency and integrate tools using API Collaborate with infrastructure, security, cloud, and service delivery team
- Ensure system availability, performance, and service continuitySkills & Qualifications
- Strong VMware administration experience (ESXi, vCenter, clusters, HA, DRS)
- Hands-on experience with enterprise storage systems (PowerFlex, EMC,NetApp, etc.)
- Strong knowledge of SAN/NAS, RAID, iSCSI, Fibre Channel
- Experience with enterprise backup platforms (Dell PowerProtect preferred)
- Knowledge of backup compliance, air-gapped backups, and disaster recoverytesting
- Proficiency in Windows and Linux server administration
- Experience managing Active Directory / LDAP and access controls
- Experience with endpoint/security tools (Defender, CrowdStrike)
- Strong understanding of infrastructure security and compliance practices
- Ability to support enterprise applications (RightFax, Kofax, OpenText)
- Experience with application integrations and platform support
- Strong troubleshooting skills across compute, virtualization, storage, andapplications
- Ability to perform root cause analysis and documentation
- Experience with ITSM tools/processes (incident, change, problem management)
- Familiarity with monitoring and infrastructure management tools
- Scripting and automation experience (PowerShell, Bash, Python, REST APIs)
- Exposure to cloud and hybrid environments (AWS/Azure is a plus)
Preferred Experience
Experience with data center migration, consolidation, and EOL transitions.
Knowledge of networking fundamentals (VLANs, DNS, firewalls).
Experience working in regulated or compliance-driven environments