Key skills
JavaScriptAnalyticsApp EngineOracleServiceNowWorkdayCommunication
About this role
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
MicrosoftManagement Level
Senior AssociateJob Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more
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At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Responsibilities:
Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.
HRSD/WSD, Custom Apps (App Engine), SecOps/GRC (IRM), Now Assist , CSDM, ITOM, ITAM, CSM, SPM. Platform
Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Certified System Administrator (CSA)
Mandatory skill sets:
Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.
Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Certified System Administrator (CSA)
Preferred skill sets:
Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.
Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Certified System Administrator (CSA)
Years of experience required:
8 to 12 years
Education qualification:
BE/B.Tech/MBA/MCA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
ServiceNow PlatformOptional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
June 3, 2026