Senior Commercial Product Manager

Billtrust is a leader in B2B accounts receivable workflow and payment software, providing AI-powered solutions to enhance customer satisfaction. The Senior Product Manager will own the commercial lifecycle of Payments products, collaborating with cross-functional teams to drive product strategy and ensure successful launches.

Responsibilities:

• Own commercial success of assigned Payments products and features, aligning roadmap to revenue, margin, and adoption targets
• Define, prioritize, and manage the product backlog to drive meaningful pod outcomes, with clear business justification behind each initiative
• Act as the primary commercial voice across cross-functional teams, synthesizing input from Sales, Marketing, Customer Success, and Engineering into a compelling product strategy
• Evaluate and champion new ideas based on market demand, AI readiness, ROI, and long-term customer value
• Serve as a thought leader on AI integration within Payments workflows, identifying ways to streamline, automate, and differentiate through intelligent design
• Lead competitive analysis and market research to defend and extend our leadership position in AR automation
• Partner with Sales and Marketing to define messaging, positioning, and enablement tied to core product differentiators
• Run product launch and go-to-market efforts for new features, capabilities, and AI-powered workflows
• Engage actively with customers to validate the roadmap, guide adoption, and build a feedback loop that fuels continuous innovation
• Monitor and report on product KPIs, delivering transparency and accountability across all levels of the organization
• Lead the annual planning baseline, defining tradeoffs, benefits, and impact of work
• Recognize the drivers of financial health for the product portfolio, accounting for tradeoffs and presenting options
• Manage a high volume of large product initiatives within a defined period, ensuring successful build outcomes
• Act as a mentor and coach for other product managers
• Travel quarterly for customer onsite meetings and events

Requirements:

• Bachelor's degree in Computer Science, MIS, Business, or a related field (or equivalent experience)
• 5–7+ years of commercial and technical product ownership experience across multiple companies
• Experience in financial, payment, or treasury product roles requiring high attention to detail, including online payments, payment reconciliation, or B2B fintech
• Strong understanding of Accounts Receivable automation, Cash Application workflows, and B2B finance processes
• Proven experience in go-to-market and launch strategy
• Strong grasp of market drivers, with familiarity in Total Addressable Market (TAM), Ideal Customer Profile (ICP), and Target Customer Profile (TCP)
• Demonstrated success scaling mature products and leading transformation efforts, ideally involving AI/ML capabilities
• Exposure to AI technologies, including LLMs, data classification models, and agent-based automation
• Deep commercial acumen, with the ability to dissect revenue drivers, customer segments, pricing models, and adoption funnels
• Ability to manage a product backlog in a fast-paced, product-centric environment
• Prior experience working directly with enterprise customers and translating complex needs into scalable solutions
• Ability to engage clients directly in user forums, roundtables, and customer outreach sessions
• Exceptional self-starter who is proactive, resourceful, and accountable without requiring constant oversight
• Strong communicator and influencer, able to align stakeholders around strategy and execution