IT Project Manager - San Juan, PR

UnitedHealth Group is a global organization that delivers care aided by technology to help millions of people live healthier lives. This role is responsible for planning, executing, and delivering technology projects for healthcare organizations, acting as a key liaison between the client and Optum Connect.

Responsibilities:

• Person will be responsible for managing end-to-end projects for the client's clinical and non-clinical projects
• Will identify and define business, functional and interface requirements
• Responsible for defining project scope, objectives and deliverables aligned with healthcare regulations and organizational goals
• Develop detailed project plans, timelines, and resource allocation
• Will be responsible for collaborating with clinical, administrative and IT teams to gather requirements
• Provide regular status updates to leadership and stakeholders
• Maintain documentation for audits and compliance
• Facilitate meetings and ensure transparency in progress tracking

Requirements:

• 2+ years of experience in IT project coordination, preferably in a healthcare or technology environment
• Excellent communication skills, including prior experience working with onshore healthcare clients
• Proficiency in ServiceNow, MS Office and familiarity with MS Project or similar project management tools
• Basic understanding of IT infrastructure and SDLC processes
• Solid orientation toward customer service and teamwork
• PMP or equivalent certification
• Prior working experience with ServiceNow for project tracking and management
• Familiarity with HIPAA and other healthcare compliance standards
• Ability to manage multiple tasks and prioritize effectively
• Solid team-oriented skills with the ability to interact effectively with cross-functional teams