Service Advisor

Description

Jim Shorkey Gainesville Nissan is hiring for a Service Advisor to join our team! If you are a highly motivated individual that can multitask and provide excellent customer service, then we want you! As a Service Advisor, you will be the main point of contact for our valued customers, assisting them with their automotive service needs and making it a great experience. 

Job Responsibilities:  

• Greeting our customers
• Actively listening to customers needs and scheduling appointments when needed
• Consulting mechanics regarding necessary repairs
• Providing customers with information and advice on their vehicle
• Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers
• Maintaining positive customer relationship to ensure repeat business

What we offer: 

• Medical, dental, vison, disability insurance, life insurance, and 401K + match
• Employee discount 
• Paid company issued uniforms.  
• No Sundays 
• Paid Parental Leave
• Excellent work life balance provided 
• Aggressive compensation and pay plan 

Requirements

• You must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians.
• Have basic computer skills. Training will be provided for necessary programs.
• Be organized, professional and courteous
• Must have excellent KPI and customer services 
• Be committed to 100% customer satisfaction
• Prior experience is a preferred, but not required.Prior experience is a preferred, but not required.