Senior Salesforce Product Specialist (Fixed term Full Time Opportunity until 31 Dec 2026)

 

 

You can be part of the team that enables significant service improvements for our people.

 

 

You know that not all tech and digital roles are the same. Be part of a team that ensures a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities and regions.

 

 

In this role, you'll:

Working as part of a team delivering reliable, secure, and compliant Salesforce CRM outcomes by applying strong testing and governance practices, driving continuous improvement and automation, and collaborating across teams to maximise platform value and performance across Transport.

 

• You will develop and execute comprehensive Salesforce test strategies, plans, and automation to ensure reliable, compliant, and high‑quality solutions.

 

• You will perform functional, regression, and automated testing across configurations, Flows, UIs, portals, and integrations using CI/CD pipelines.

 

• You will lead UAT, produce clear QA and governance artefacts, and incorporate stakeholder feedback to drive continuous improvement.

 

• You will enforce security, data integrity, and quality standards while collaborating with delivery teams to resolve defects and uplift testing efficiency.

 

For more information on this position and business unit, view the role description and information pack.

 

 

About you

 

• You bring advanced capability in testing methodologies, quality assurance, test automation, and CI/CD pipelines across the delivery lifecycle.

 

• Your skill includes technically testing Salesforce flows, validation rules, integrations, and portals from development through release.

 

• You communicate effectively with both technical and non‑technical stakeholders to ensure shared understanding of quality, risks, and outcomes.

 

• You demonstrate recognised Salesforce expertise, supported by Administrator, Advanced Administrator, and Service Cloud Consultant certifications.

 

 

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.  

 

 

Join us

 

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.