Stanley Black & Decker, Inc. is a leading global company known for its innovative tools and technologies. The Project Manager, End User Engagement will lead initiatives to enhance user experience with DEWALT products, manage cross-functional teams, and ensure brand consistency across various touchpoints.
Responsibilities:
- Lead end user experience programs that drive engagement with DEWALT products across training Centers, jobsites, and other field activations, connecting the brand story to real-world use to build loyalty
- Own project planning and execution, including detailed timelines, budgets, resourcing, and milestone management, delivering on time and within scope while maintaining creative quality and brand standards
- Partner cross-functionally with Creative Services, Brand Activation, Product Management, Business Development, Trade Association Managers, and Category Managers to develop concepts and deliver integrated experiences
- Manage external agencies and vendors, including scope definition, contract administration, production oversight, and on-site execution to ensure quality and safety-compliant delivery
- Define, track, and report performance by establishing KPIs, monitoring progress, and delivering post-program recaps with insights and recommendations for continuous improvement
- Proactively manage risks and issues, anticipating constraints, troubleshooting challenges, and communicating status, decisions, and tradeoffs clearly to stakeholders
- Ensure brand consistency and experience excellence by validating that all deliverables align to DEWALT brand guidelines and elevate the end user journey
Requirements:
- Bachelor's degree in Business Management, Marketing, Engineering, or related field
- 7+ years of experience in project management/ program management supporting large scale projects, with a proven track record of delivering results
- 2+ years' experience supporting brand activation solution/strategies
- Exceptional project management, organizational, and communication skills
- Strong communicator with excellent interpersonal skills that can manage internal/external partners with varying degrees of knowledge of brand marketing
- Strong business acumen, including financial/budget management skills
- Proficient in Microsoft applications (Excel, PowerPoint, Word, Outlook)
- Valid Driver's License and ability to travel up to 20%