IT Staffing Account Manager (Oil & Gas customers)

Pyramid Consulting, Inc. is a leading minority and privately owned staffing firm in the U.S. seeking a results-driven IT Staffing Account Manager to develop and grow client relationships for technology staffing and workforce solutions services. The role focuses on driving new business, managing existing accounts, and partnering with recruiting teams to deliver top technology talent.

Responsibilities:

• Identify, prospect, and develop new client relationships for IT staffing and workforce solutions services
• Generate new business opportunities through networking, referrals, cold outreach, and strategic account targeting
• Conduct client meetings to understand hiring needs, project requirements, and workforce challenges
• Present staffing solutions including contract staffing, permanent placement, managed services, and project-based hiring
• Negotiate service agreements, rates, terms, and contract renewals
• Serve as the primary point of contact for assigned client accounts
• Build and maintain strong relationships with hiring managers, procurement teams, HR, and technology leaders
• Manage ongoing client communication regarding open positions, candidate feedback, and delivery performance
• Identify opportunities for account expansion and increased staffing penetration
• Ensure high levels of client satisfaction and retention
• Partner closely with recruiters and delivery teams to align on client requirements and candidate pipelines
• Prioritize requisitions and communicate client expectations, timelines, and feedback
• Support candidate interview coordination, offer management, and onboarding processes
• Help resolve delivery issues and ensure successful placements
• Maintain knowledge of IT hiring trends, labor market conditions, and competitive staffing landscape
• Understand technology skill sets including software development, cloud, cybersecurity, infrastructure, data analytics, ERP, and AI/ML
• Provide workforce insights and talent market guidance to clients
• Maintain accurate pipeline, activity tracking, and forecasting in CRM systems
• Track KPIs including revenue growth, gross margin, placements, and client activity
• Prepare regular account reviews and business updates for leadership

Requirements:

• 5+ years of experience in IT staffing sales, account management, and business development
• Proven track record of generating staffing revenue and managing client accounts
• Strong understanding of technology roles and IT staffing delivery models
• Experience selling contract staffing, staff augmentation, or managed staffing services
• Experience working with MSP/VMS environments and enterprise procurement processes
• Knowledge of staffing metrics including spread, margin, utilization, and fill ratio
• Excellent communication, presentation, and negotiation skills
• Ability to manage multiple priorities in a fast-paced sales environment
• Existing relationships with technology hiring managers or procurement leaders