Business Systems Analyst

Quench USA, Inc. is dedicated to providing innovative water solutions to help reduce plastic waste. The Business Systems Analyst will play a crucial role in bridging business needs with technical solutions, focusing on gathering and analyzing business requirements while collaborating on system improvements to enhance user experience.

Responsibilities:

• Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives
• Lead system analysis, including writing functional and technical specifications
• Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques
• Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities
• Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives
• Monitor and evaluate the impact of process improvements, automation, and IT solutions within finance operations
• Ensure data integrity across financial systems ensuring accurate data flow, integration, and compliance with accounting principles
• Serve as the functional product owner (Finance) and strategic advisor, working with senior level stakeholders to drive application/technology solutions and related business processes
• Stay updated on industry trends, regulatory requirements, and emerging financial technologies to recommend best practices and innovative solutions
• Oversee the documentation, and continuous improvement of complex business processes, ensuring solutions meet Stakeholders needs and are efficient and aligned with enterprise standards and compliance requirements
• Coordinate training activities with business partners to guide employee proper usage of the systems
• Contribute to project delivery by supporting project activities in scope definition, milestone tracking and risk mitigation strategies
• Identify and champion opportunities for process and system optimization, leveraging data-driven insights and industry best practices. Drive continuous improvement initiatives that deliver measurable business outcomes
• Partner with IT and business leadership to shape and prioritize the organizational roadmap, ensuring that business analysis efforts are aligned with strategic objectives and deliver maximum value
• Provide consulting services to business partners to foster innovation, identify new opportunities to maintain a competitive edge

Requirements:

• Minimum of 5 years Business Systems Analyst experience
• 4 year degree in Finance, Accounting (or relevant experience)
• Solid technical knowledge of application systems and processes, including Salesforce, Zuora billing & Certinia or other core financial applications
• Understanding of key finance and accounting business processes, including General Ledger, Accounts Payable, Accounts Receivable, Tax and Collections
• Experience in systems architecture, designing workflows and writing technical specifications
• Knowledge of agile best practices for requirements gathering and process mapping
• A fast learner with an analytical growth mindset, curiosity and attention to detail
• Excellent written and verbal communication skills, including technical writing
• Takes initiative and is innovative
• Mature presence and poise to engage with senior leadership
• "Quenchy" - a collaborative team player with a positive outlook and attitude – company and team first
• Prior consulting experience
• Familiarity with SQL and/or PowerBI
• IIBA or PMI-PBA certified