Product Manager - Technical

Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. As a Technical Product Manager, you will support and drive strategic product initiatives, translating business needs into precise requirements while managing projects from planning through launch. You will collaborate closely with cross-functional teams to prioritize and deliver impactful solutions using data, client feedback, and market insights.

Responsibilities:

• Support Senior Product Manager across strategic operations workstreams
• Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputs
• Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities
• Drive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablement
• Establish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisions
• Build and maintain a prioritized view of top platform risks and recurring operational gaps, surfacing risks early and clearly to product leadership to support prioritization decisions
• Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives
• Analyze data, client feedback, and market signals to inform product decisions and improve feature value
• Oversee product documentation, release notes, internal enablement materials, and stakeholder communications
• Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption
• Use AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentation

Requirements:

• 2+ years of Technical Product Management, Product Management, or technical project leadership experience at a software company
• Experience working on data, AI, ecommerce, marketplace, pricing, or content optimization products preferred
• Experience working closely with Engineering and Data Science teams on APIs, data workflows, analytics, or automation capabilities
• Demonstrated ability to translate ambiguous requests into clear requirements (user stories, acceptance criteria, and documentation) and drive work to completion across cross-functional teams
• Experience reading and interpreting API requirements and technical documentation (REST concepts, authentication patterns, payloads, and webhooks fundamentals)
• Bachelors or Advanced degree in a related field
• Experience with the Rithum for Brands (ChannelAdvisor) platform
• Intrapreneurial/founder mindset
• Experience with AI tooling for documentation, requirements gathering, and/or building solutions
• Integration-heavy environment exposure (APIs, webhooks)
• Experience using tooling commonly associated with technical delivery and operations (JIRA, Notion, backlog tools, documentation tooling, and basic data analysis)