About this role
Cognizant is a leading IT and Consulting Business, seeking a Client Relationship Manager to be the primary point of contact for assigned clients. The role involves managing client relationships, overseeing account activities, and ensuring client satisfaction while driving business growth.
Responsibilities:
- Build trusted relationships with client stakeholders
- Understand the client, issues, and priorities
- Work with clients to define their problems and co-create solutions
- Drive RFPs / proactive bids with regards to renewals, extensions, and expansion
- Track of Insurance industry trends relevant to client business and bring forth proactive ideas and solutions
- Serve as the day-to-day point of contact for the clients
- Responsible for backlog growth including renewals and extensions of current engagements
- Lead the onsite project teams and ensure they are understand the client environment