Elation Health is committed to enhancing physician and patient quality of life through their SaaS cloud-based clinical platform. The Staff Product Designer will lead the design for primary care clinicians, focusing on creating a compelling user experience while collaborating across teams to ensure high-quality solutions.
Responsibilities:
- Deeply understand our users — their problems, workflows, and jobs-to-be-done — to ensure we are always solving for the right thing
- Own and lead the design process from discovery to delivery, making key decisions on solution direction and details
- Drive the strategic direction of your domain in partnership with Product and Engineering, forecasting the impact of your solutions on users
- Collaborate cross-functionally to deliver a clear, consistent, and high-quality user experience
- As an AI-native design leader, you will balance cutting-edge technology with patient safety and accuracy across user-facing and backend experiences
- Define and own the user satisfaction and usability metrics for your solutions, ensuring the team is aligned on how to measure success
- Be a leader on the design team by mentoring other designers, leading design critiques, and driving initiatives that improve our culture, tools, and processes
Requirements:
- 8+ years of experience designing and shipping complex, web-based products in a cross-functional team
- A strong portfolio demonstrating your ability to navigate ambiguous problem spaces, from research and strategy through to polished, human-centered user experiences. Your portfolio should showcase your strengths in UX, UI, and visual design
- Proven experience in leading and executing a variety of user research methods
- Excellent communication and collaboration skills, with a track record of building strong partnerships with Product and Engineering
- Experience in designing for complex workflows is a must
- Experience in healthcare or with AI-powered experiences is a strong plus