Islands Skilled Nursing and Rehabilitation
Honolulu, Hawaii, United States of America
Full Time
4 days ago
About this role
Full time Guest Relations/Concierge Associate position. Practice specialty: skilled nursing facility. Hours of operation:
Ability to work Thursday, Friday, Saturday's
8:00 am to 6:30 pm.
Job Description:
The Guest Relations/Concierge Associate serves as the first point of contact for our residents and visitors. The primary role of the Concierge is to provide excellent customer service and be a source of support to residents and teammates alike.
Job Duties:
Monitors all incoming public traffic.
Receives guests in a courteous, polite, and warm manner.
Respond to the needs of residents, families, and visitors by providing
immediate assistance.
Makes sure that the front is covered and not left unattended.
Appropriately and accurately prepares and distributes routine correspondence.
May provide clerical and administrative support to the various departments.
Receive and follow reception schedule/instructions from supervisor and as
outlined in established policies and procedures.
Operate paging/telephone system as required.
Answer telephone determines nature of call and relay information or route call
as appropriate.
Requirements
High school graduate or equivalent, prior
experience in Skilled Nursing preferred. No covid vaccine is necessary.