Tech Project Manager

SCA Health is dedicated to redefining specialty care through patient-centered practice solutions. The Tech Project Manager will oversee multiple projects, ensuring compliance and effective communication while managing resources and stakeholder expectations.

Responsibilities:

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
• Identifies resources needed and assigns individual responsibilities
• Effectively applies company methodology and enforces project standards
• Coordinates quality assurance procedures
• Project risks & issues management
• Ensures project documents are complete, current, and stored appropriately
• Develops budget, provides monthly forecasting, and overall budget management
• Ensures timely and accurate invoicing, and monitors receivables for project
• Follows up with customers, as necessary, regarding unpaid invoices
• Assures project legal documents are completed and signed
• Facilitates team and customer meetings effectively
• Holds regular status meetings with project team
• Keeps project team well informed of changes within the organization and general corporate news
• Effectively communicates relevant project information to superiors
• Resolves and/or escalates issues in a timely fashion
• Understands how to communicate difficult/sensitive information tactfully
• Manages day-to-day customer interaction
• Sets and manages customer expectations
• Develops lasting relationships with teammates that foster customer ties
• Communicates effectively with customers to identify needs and evaluate alternative business solutions
• Builds a knowledge base of each customer’s business, organization, and objectives
• Ensure cadence with business team leadership to ensure alignment with business goals, strategy

Requirements:

• 3-5+ years hands-on project management experience required
• Experience managing projects in both waterfall and agile methodologies, including Scrum and Kanban frameworks
• Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment
• Proven ability to manage key stakeholders while managing competing priorities
• Strong leadership skills including conflict/issue resolution
• Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership
• Ability to work effectively with project resources across multiple departments
• Substantial experience and working knowledge of Microsoft Office, Teams, SharePoint & Project
• Microsoft Office 365 experience is a must
• Bachelor's degree (Engineering, Business, Org. Management, Project Management, Computer Science, or related)
• PMP Certification is highly
• ServiceNow experience is a plus
• Azure is a plus
• Additional agile preferred certifications include: PMI Agile Certified Practitioner (PMI-ACP), org (PSM-I, PSPO-I), Scrum Alliance (CSM, CSPO), Scaled Agile (SA, SSM, SP, PMPO)