Associate Product Manager, Mobile

First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions. This role combines product and project management, with ownership of the end-to-end mobile application experience, driving execution of the mobile development team's roadmap while ensuring adherence to mobile UX standards.

Responsibilities:

• Own the holistic mobile app experience, ensuring consistency and quality across native features and embedded webviews built by other teams
• Manage day-to-day execution of the mobile team's development backlog, including sprint planning, tracking, and delivery coordination
• Partner with the mobile engineering team to ensure features are delivered on time and meet quality standards
• Coordinate with other product teams to review and validate webview implementations, ensuring they meet mobile design and performance standards before release
• Serve as the mobile experience advocate across the organization, providing guidance to teams on mobile-specific requirements and constraints
• Review, validate, and prioritize mobile-specific defects, working them into sprints appropriately
• Produce clear documentation of planned features as epics and user stories for the mobile team
• Collaborate with engineers and QA to ensure functional and visual design quality throughout the development process
• Gather and synthesize user feedback, analytics, and testing results specific to the mobile experience
• Participate in customer and prospect demos as needed; support RFP responses related to mobile capabilities
• Collaborate with Design and Marketing on mobile-specific sales tools and collateral

Requirements:

• 2+ years of experience in product management, project management, or a related role at a SaaS company
• Strong project management skills with experience coordinating across multiple teams
• Experience working in an Agile development environment; familiarity with Scrum practices
• Proficiency with JIRA or similar tools for backlog and sprint management
• Understanding of mobile application development processes (iOS/Android), including hybrid/webview architectures
• Excellent written and verbal communication skills
• Highly detail-oriented with strong organizational skills
• Ability to work independently in a collaborative, remote team environment
• Customer-first mentality with genuine interest in solving user problems
• Relevant Bachelor's Degree or equivalent experience
• Experience in public safety, Govtech, or field-service software a plus