OpenShift Platform Engineer

Job Title: OpenShift Platform Engineer

Job Location: Remote/Home Based

Description:

AgreeYa is a global Systems Integrator and is seeking an experienced OpenShift Platform Engineer to join our OpenShift platform team on a contract basis, providing critical backfill support. The role focuses on the operational management, support, and continuous improvement of our enterprise OpenShift platform running on x86 infrastructure, within a highly regulated financial services environment.

The successful candidate will be hands-on, operationally strong, and proactive, with a solid SRE mindset to enhance platform reliability, performance, and user experience for internal application teams.

Job Responsibilities

• Manage and support Red Hat OpenShift clusters hosted on x86 infrastructure.
• Provide day-to-day operational support for the OpenShift platform, ensuring high availability and performance and BAU maintenance.
• Implement and enhance automation across platform operations (provisioning, scaling, patching, incident response).
• Maintain and improve platform reliability, observability, and resilience using SRE principles.
• Contribute to incident, problem, and change management processes in line with regulated environment standards.
• Partner with application teams to support onboarding, troubleshooting, and platform usage.
• Diagnose and resolve complex platform and application issues across the stack (compute, storage, networking, containers).
• Work closely with infrastructure teams supporting VMware virtualised environments.
• Ensure compliance with security, audit, and regulatory requirements.
• Produce and maintain clear technical documentation and operational runbooks.

Required Skills & Experience

• Proven experience managing OpenShift on x86-based infrastructure & container technologies.
• Strong focus on incident management, root cause analysis, and recovery.
• Experience working with VMware vSphere / virtualised infrastructure environments.
• Strong troubleshooting skills across:
• Networking
• Storage
• Container orchestration
• Platform performance
• Demonstrable experience in production operations & support environments
• Experience supporting internal application teams consuming platform services.
• Ability to work under pressure in critical service environments.
• Experience with automation tools (e.g., Ansible, Terraform, scripting).
• Competence in at least one scripting/programming language (e.g., Python, Bash, Go).
• Familiarity with CI/CD pipelines and DevOps tooling.

Domain Experience

• Proven experience working within financial services or similarly regulated environments.
• Strong understanding of:
• Governance, risk, and compliance requirements
• Change control and audit practices
• Secure platform operations

Desirable Skills

• Exposure to SRE practices (SLIs/SLOs, error budgets, observability).
• Experience with monitoring and logging tools
• Familiarity with hybrid or multi-cloud environments.
• Knowledge of security best practices in container platforms.
• Red Hat certifications (e.g., RHCSA, RHCE, OpenShift certification) are advantageous.

Soft Skills

• Strong collaboration and communication skills.
• Ability to work with cross-functional teams (platform, infrastructure, applications).
• Proactive mindset with a focus on continuous improvement.
• Strong analytical and problem-solving ability.

Key Attributes

• Hands-on, get things done operator.
• Strong ownership and accountability.
• Customer-focused, supporting internal platform users (application teams).
• SRE mindset focused on improving reliability, reducing toil, and automating repetitive tasks.

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at for more information.

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our Career & Culture.