
Role Descriptions: Review and process ServiceNow tickets triggered from UIM (Event-based alerts e.g. Event 44)Execute step-by-step triage using FAN Triage DocumentAnalyze device connectivity issues across: oSmart Meters (GasElectric)oRelaysoAccess Points (APs)oFAN Mesh network
Essential Skills: Review and process ServiceNow tickets triggered from UIM (Event-based alerts e.g. Event 44)Execute step-by-step triage using FAN Triage DocumentAnalyze device connectivity issues across: oSmart Meters (GasElectric)oRelaysoAccess Points (APs)oFAN Mesh network
Desirable Skills:
Keyword:
Skills: Network Operations
Experience Required: 6-8