HR Knowledge Analyst

Title: HR Knowledge Analyst
Location: Deerfield Beach, FL       
Duration:  6 months +     
Compensation: up to $57 per hour      
Work Requirements: , Holders or Authorized to Work in the U.S.
 
HR Knowledge Analyst
 
Overview
We are seeking an experienced Knowledge Management (KM) Consultant to define and begin execution of a Human Resources Knowledge Management Strategy.
This is a hands-on role responsible for building the foundation for scalable knowledge management—improving content quality, governance, and accessibility to enable AI, self-service, and a modern employee experience.
 
Key Responsibilities
Strategy & Roadmap
•           Define HR KM vision, strategy, and success metrics
•           Align KM to AI, self-service, and digital experience priorities
•           Develop a phased roadmap (foundation → pilot → scale)
Governance & Operating Model
•           Design ownership, roles, and accountability model
•           Establish content governance, standards, and decision frameworks
•           Implement mechanisms for ongoing content quality management
Taxonomy & Information Architecture
•           Build a unified taxonomy and metadata model
•           Design content structure for human and AI consumption
Content Standards & Lifecycle
•           Create content standards, templates, and style guidelines
•           Define content lifecycle processes (create, review, update, retire)
Pilot & Execution
•           Lead a high-impact pilot (e.g., HR support or benefits content)
•           Audit and remediate content to improve accuracy, clarity, and findability
•           Validate improvements through user testing and AI performance
Enablement & Adoption
•           Establish a distributed ownership model (COE champions)
•           Develop training, playbooks, and enablement materials
•           Drive early adoption and behavior change
Measurement & Sustainability
•           Define KPIs (content quality, findability, usage, AI accuracy)
•           Stand up metrics and feedback loops
•           Deliver a scalable KM operating model
 
Required Experience
•           7–10+ years in Knowledge Management, Content Strategy, or Information Architecture
•           Proven experience building KM programs from the ground up
•           Strong track record in governance design and implementation
•           Experience remediating enterprise content at scale
•           Familiarity with AI-enabled knowledge systems or semantic search
•           Experience with platforms such as ServiceNow, SharePoint, or enterprise knowledge bases
 
Key Attributes
•           Structured thinker who can bring order to fragmented environments
•           Strong influencer; able to drive alignment without authority
•           Hands-on and pragmatic—balances strategy with execution
•           Detail-oriented with a focus on content quality and user experience
 
Engagement Details
•           Duration: 6–12 month contract
•           Focus: Strategy + hands-on implementation
•           Stakeholders: HR leadership, COEs, IT partners
 
Success Criteria
•           Defined and aligned KM strategy and governance model
•           Successful pilot demonstrating measurable improvement
•           Established content standards, taxonomy, and operating model
•           Improved AI readiness and knowledge quality across HR
           
           
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 
#IND-Telecom