IT Systems & Automation Engineer

Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. They are hiring an IT Systems & Automation Engineer to design and automate workflows across various IT operations, focusing on scalability, automation, and security to enhance the organization's efficiency and capability to adopt AI-enabled workflows.

Responsibilities:

• Design and implement automation across onboarding, endpoint management, SaaS administration, and internal workflows
• Build integrations and orchestrations across platforms such as Google Workspace, Slack, Zoom, Entra ID, ITSM, MDM, and asset management systems
• Leverage APIs, scripting, orchestration platforms, and AI-assisted tooling to reduce manual operational work and help drive AI-enabled productivity across the organization
• Continuously improve system reliability, automation coverage, and operational efficiency
• Administer endpoint management platforms across macOS and Windows environments
• Manage core enterprise SaaS platforms, identity systems, RBAC models, and secure access workflows
• Design scalable remote-first IT operations that support a highly distributed workforce
• Maintain standardized configurations, documentation, and lifecycle management practices
• Partner with Security leadership to maintain strong endpoint posture, vulnerability remediation, and secure-by-default configurations
• Support compliance initiatives across SOC 2, HIPAA, PCI DSS, ISO 27001, and related frameworks
• Maintain audit-ready inventories, access controls, and operational documentation
• Participate in incident response, remediation, and operational security efforts
• Partner with teams across Engineering, Operations, Sales, Marketing, and Customer Success to improve internal workflows and business operations
• Lead rollout and adoption of new systems, automations, and internal tooling
• Communicate clearly during incidents, migrations, and operational changes
• Partner with teams across the organization to identify, evaluate, and operationalize AI-enabled workflows and productivity improvements where appropriate
• Act as a force multiplier by improving how work gets done across the organization

Requirements:

• 5+ years of experience in IT, Systems Administration, IT Operations, or similar roles within a cloud-first organization
• Strong generalist experience across endpoint management, SaaS operations, identity and access management, operational security, and distributed workforce enablement
• Demonstrated success designing and implementing automation that materially reduces manual operational work and improves organizational efficiency
• Hands-on experience managing and integrating platforms such as Google Workspace, Slack, Zoom, Entra ID / SSO platforms, MDM solutions, ITSM tooling, and asset management systems
• Experience with workflow automation, orchestration, scripting, APIs, or integration tooling (e.g., N8N, PowerShell, Bash, Python, REST APIs, Zapier, Workato, Make, or similar platforms)
• Experience leveraging AI-assisted tooling and workflows to improve automation, operational efficiency, internal enablement, documentation, or organizational productivity
• Familiarity with modern security and compliance tooling including EDR, vulnerability management, endpoint compliance, conditional access, identity governance, and operational controls supporting frameworks such as SOC 2, HIPAA, PCI DSS, ISO 27001, or GDPR
• Strong troubleshooting, communication, and problem-solving skills across endpoints, SaaS systems, enterprise workflows, and cross-functional environments