Sales Executive, Enterprise RCS Messaging (ENRICH)

First Orion is a market leader in branded communications technology, helping businesses enhance customer experiences. The Enterprise Sales Executive will drive revenue by selling Enrich RCS Messaging solutions, building a pipeline of enterprise prospects, and educating the market on rich conversational messaging.

Responsibilities:

• Build an RCS Pipeline: Develop and maintain a robust pipeline of enterprise prospects looking to upgrade customer communication from basic SMS to Enrich RCS
• Generate Meetings: Book consistent prospect meetings via cold outreach, industry networking events, and leverage contacts within digital marketing, customer experience (CX), and operations departments
• Drive RCS Pilots: Manage limited Enrich evaluations and proofs-of-concept with a sense of urgency, proving performance metrics like open, click, and response rates
• Salesforce Discipline: Use Salesforce.com to manage your pipeline, track competitor messaging products, log customer interactions, and maintain accurate proposal records
• Executive Reporting: Provide weekly updates to your leader with precise reporting and forecasting of opportunities across the sales cycle
• Industry Expertise: Master the industry landscape of A2P messaging, CPaaS (Communications Platform as a Service), RCS protocols, and competitor pricing/differentiators
• Articulate the Value Story: Effectively teach prospects how Enrich transforms business-to-consumer text communication using rich interactive media, action buttons, and verified brand identities
• Understand Client Workflows: Map First Orion’s RCS capabilities directly to clients' existing customer journeys, support workflows, and marketing tech stacks
• Feedback Loop: Funnel market insights and technical prospect feedback back to product management to continually improve the Enrich platform
• Territory Planning: Maintain and execute a strategic account plan, participating in quarterly performance and strategy reviews with leadership
• Multi-Thread Accounts: Establish and nurture relationships with multiple stakeholders (from managers to C-level) across Marketing, Customer Care, and IT
• Onboarding & Adoption: Assist with onboarding new accounts, ensuring client teams understand RCS best practices to maximize their campaign ROI
• Compliance & Governance: Gain a deep understanding of mobile carrier compliance, carrier fees, spam mitigation, and branded messaging protocols

Requirements:

• Existing understanding of the A2P Messaging, SMS/MMS ecosystem, 10DLC, short codes, or emerging RCS standards
• Prior experience in SaaS, CPaaS, digital marketing tech, or telecom sales with a proven track record of closing complex enterprise deals
• Expertise across the entire sales process, from running discovery calls on digital communication strategy to negotiation and closing
• Highly articulate speaker and writer capable of presenting technical messaging solutions to both technical and marketing-focused buyers
• Ability to collaborate seamlessly with sales engineers, product teams, and account managers to scope custom RCS solutions
• Superior time management and a drive to succeed in a fast-paced, rapidly evolving mobile tech market
• Ability to look at a brand's current static text alerts and creatively reimagine them as rich, interactive conversational experiences
• Comfort using analytics (delivery rates, conversion metrics) to build compelling business cases for prospective buyers
• Familiarity with one or more aggregator platforms (Twilio, Sinch, Infobip, Bandwidth)