Technical Assistance Project Manager

Casey Family Programs is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. The Technical Assistance Project Manager leads the design, planning, implementation, facilitation, and refinement of complex Technical Assistance Unit projects, collaborating with various stakeholders to achieve equitable outcomes.

Responsibilities:

• Independently designs, leads, and implements complex TAU efforts and requests, including special projects, targeted work, implementation of change management and innovation processes, new and emerging approaches, and facilitation of complex planning and implementation discussions
• Convening Management: Functioning as the lead project manager for internal and external Casey-sponsored convenings and individual jurisdictional events. This includes:
• Serving as the lead facilitator of internal and external planning calls, creating an inclusive environment for agenda development
• Coordinating with planning team members to determine overarching focus, initial objectives, content and agenda development, budget, and other logistics
• Providing on-site coordination to ensure a successful, respectful, and seamless
• Long-Term Project Execution: Functioning as the lead project manager for designing and executing complex and longer-term TAU work efforts (e.g., internal Casey initiatives, jurisdictional and multi-jurisdictional projects). This includes leading facilitation, planning all phases of work, and building authentic, respectful relationships with internal/external experts and vendors
• Equitable Collaboration: Effectively collaborating and teaming with TAU colleagues, other CFP teams, and a broad base of external stakeholders on a national, state, and local level, prioritizing the voices and insights of lived experts and constituents
• Strategic Communication: Communicating and directing communication with Strategic Consultants, key jurisdiction and constituent stakeholders, and experts to explore and test new and emerging TAU approaches
• Resource & Task Management: Utilizing available resources to support the design and implementation of strategies and approaches, delegating tasks respectfully and effectively to support execution
• Skilled Facilitation: Applying skilled facilitation and project management techniques—including time management, participant engagement, clear communication, and course corrections—to ensure group dynamics are managed with respect, and meeting objectives are achieved
• Data Analysis: Analyzing data and information to assess the success of work efforts, using an equity lens to identify opportunities to develop new TAU approaches based on implementation experience and jurisdiction needs
• Product Development: Developing inclusive written and visual products, including meeting notes, summaries, reports, and other materials related to work efforts for leadership, Strategic Consultants, and jurisdiction representatives
• Serves as a resource to the TAU team by providing strategic advice, coaching, and support for TAU work efforts, fostering a workplace culture of mutual respect and continuous learning
• Provides strategic insight and consultation to Strategic Consultants, TAU team members, and other internal and external stakeholders to achieve desired outcomes through new and existing approaches to facilitated efforts and TAU convenings
• Works collaboratively with TAU leadership to analyze incoming
• Participates in pre-consults and discussions with Strategic Consultants to deeply understand the request, jurisdiction needs, and desired outcomes, ensuring a respectful and responsive approach to partner needs
• Acts as an active committee member and performs other duties as assigned, championing Casey's values in all internal service opportunities

Requirements:

• A Bachelor's degree from an accredited college or university in Human Services, Social Work, Public Administration, or a related field is required
• A minimum of five years of experience in child welfare or a related field is required
• Working knowledge of social, economic, and political issues relevant to children, families, and communities is required
• A minimum of seven years of experience designing, facilitating, and executing large-scale planning and reform efforts within public systems and/or nonprofit organizations is required
• This must include experience with change management processes, strategic plan/practice model development, and efforts to innovate practice and policy through a lens of equity and inclusion
• Demonstrated consulting expertise is required, including inclusive relationship-building, analytical, communication, implementation, and continuous quality improvement
• Highly developed facilitation skills are required, including a demonstrated ability to read communication styles, interpret non-verbal cues, defuse tension, and manage group dynamics with deep respect for individual differences, ensuring all voices are engaged and heard
• Highly developed project management and problem-solving skills are required
• This includes a proven ability to negotiate challenging situations and relationships with respect, prioritize and execute tasks effectively, conform to shifting priorities, and make appropriate course corrections to achieve equitable outcomes
• Designing the approach to complex and innovative TAU work efforts, ensuring diverse perspectives and equitable practices are integrated from inception
• Demonstrated ability to develop high-quality written and visual products (meeting notes, summaries, reports) for diverse stakeholder groups, including leadership, consultants, and jurisdiction representatives
• This is a regular full-time position that requires the ability and willingness to travel 50% or more of the time
• A master's degree is preferred
• An understanding of the national landscape of child welfare and the social sector is strongly preferred
• A minimum of one year of consulting experience as an independent consultant or within an agency is preferred