Rimini Street, Inc. is a global provider of enterprise software support and managed services. They are seeking an experienced Product Management - Rimini Consult Director to oversee the consulting offer portfolio, ensuring it is commercially viable and effectively delivered across regions and products.
Responsibilities:
- Own the global Rimini Consult offer portfolio across all products, ensuring coherence, clarity, and differentiation across solution areas
- Define and maintain a unified offer framework, including taxonomy, tiers, scope boundaries, assumptions, deliverables, and outcomes
- Identify portfolio‑level gaps, redundancies, and growth opportunities using client demand signals, win/loss insights, and delivery feedback
- Develop business cases for new offers or material changes, balancing client value, revenue opportunity, margin impact, and delivery feasibility
- Lead the productization of consulting services into repeatable, outcome‑based offers spanning assessment, roadmap, implementation, and optimization phases
- Partner with Consulting Delivery and Practice Leaders across products to validate delivery readiness, prerequisites, and success criteria
- Own the lifecycle of consult offers from intake and definition through launch readiness, adoption, performance measurement, and retirement
- Drive continuous improvement through structured feedback loops, including post‑engagement reviews, client feedback, and delivery metrics
- Partner with Sales, Sales Enablement, and Product or Portfolio Marketing to ensure Rimini Consult offers are easy to understand, position, and sell across products
- Ensure consistent value propositions, differentiation, and usage guidance across the global consult portfolio
- Support strategic deals and complex pursuits by shaping offer selection, scope boundaries, and outcome‑based solution narratives
- Define and track core offer performance indicators such as attach rate, conversion, deal cycle time, and delivery health, using insights to prioritize improvements
- Serve as the central point of accountability for consult offer decisions across products, regions, and stakeholders
- Drive alignment through clear governance mechanisms, decision forums, and documented tradeoffs
- Represent Rimini Consult offer strategy in planning and operating cadences and communicate portfolio changes and rationale with executive‑ready clarity
- Establish lightweight but durable governance for consult offers, including intake, prioritization, launch readiness, and post‑launch measurement
- Define minimum standards for packaged offers, including required artifacts, readiness checks, and measurement plans, to ensure consistent global quality
- Increase scalability by reducing bespoke scoping and increasing reuse of standardized modules, delivery patterns, and statement‑of‑work components
Requirements:
- 8+ years of experience in product management, services portfolio management, or consulting offer productization within enterprise technology or professional services organizations
- Proven experience owning and scaling services or consulting offers across multiple products or solution areas
- Demonstrated success leading complex, cross‑functional initiatives through influence without direct people management responsibilities
- Strong analytical and operational rigor, including defining performance metrics and driving measurable improvement
- Experience operating in enterprise environments with complex, multi‑stakeholder sales motions
- Experience in global consulting or managed services organizations
- Familiarity with enterprise application ecosystems, including ERP, applications, and managed services
- Experience creating modular scoping tools and reusable delivery assets to improve consistency and speed