Senior Quality Assurance Engineer

Synapse Health is a company dedicated to streamlining the durable medical equipment process through innovative tech-based solutions. They are seeking a Senior Quality Assurance Engineer to advance the quality and reliability of their software platform, focusing on automation and modern QA practices.

Responsibilities:

• Design, develop, and maintain scalable test automation frameworks and reusable component libraries
• Build and maintain automated test suites using cloud-based automation platforms such as Test Sigma
• Develop end-to-end integration tests using Playwright or similar modern frameworks (C#, Java, or equivalent)
• Define and implement automation strategies aligned with product architecture, delivery timelines, and risk profiles
• Partner with engineers and product managers to ensure requirements are testable and properly validated from design through release
• Create shared testing utilities, libraries, and helper functions that accelerate test development across teams
• Integrate automated testing into CI/CD pipelines to enable fast and reliable feedback
• Monitor test reliability and reduce flakiness to maintain a trustworthy automated test signal
• Analyze test results to identify defects, performance issues, coverage gaps, and systemic quality risks
• Collaborate with development teams to triage, troubleshoot, and resolve defects efficiently
• Conduct risk-based test planning to prioritize testing across critical user journeys and system components
• Advocate for modern QA practices including shift-left testing and continuous quality improvement
• Communicate test results, quality risks, and technical insights clearly to both technical and non-technical stakeholders
• Adapt quickly to evolving priorities while maintaining a high standard for quality and reliability

Requirements:

• 8+ years of professional software testing experience with strong expertise in automation
• Hands-on automation experience using C#, Java, or similar languages and modern frameworks such as Playwright or Cypress
• Experience building maintainable automation architectures using patterns such as Page Object Model (POM), data-driven, or hybrid frameworks
• Experience integrating automated test suites into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions, GitLab CI, or similar)
• Strong understanding of software testing principles including verification and validation, defect management, and risk-based testing
• Experience developing mocks, stubs, or service simulators to enable isolated testing
• Familiarity with containerized environments and test execution in platforms such as Docker or Kubernetes
• Experience using observability and monitoring tools (Datadog, New Relic, Dynatrace, Azure Monitor, or similar) to support performance analysis and troubleshooting
• Proficiency with test management and defect tracking tools such as Azure DevOps, Jira, TestRail, or similar
• Strong communication skills with the ability to translate technical quality issues into clear business insights
• Proven ability to collaborate effectively across engineering, product, and operations teams
• Deep expertise in modern automation frameworks and the ability to adapt tooling to evolving organizational needs
• Strategic thinking about quality engineering beyond individual test cases
• A strong quality-first mindset focused on prevention, observability, and early defect detection
• Comfort working in fast-moving environments with evolving tools and technologies
• Experience in healthcare or other regulated industries
• Experience designing and executing performance testing using tools such as JMeter, Gatling, Locust, or Azure Load Testing
• Ability to define performance benchmarks, SLAs, and acceptance criteria with engineering and product teams
• Experience analyzing load testing results to identify system bottlenecks, latency issues, and scalability limitations