Business Development Manager, National Sales-Americas (Remote)

Hyatt Hotels Corporation is seeking an enthusiastic Business Development Manager to join their National Sales team. The role involves collaborating with various stakeholders to develop new business-to-business relationships and enhance market penetration, contributing to Hyatt's growth as a leading hospitality company.

Responsibilities:

• Identify, qualify, and develop high-potential B2B accounts across assigned markets, industries, segments, and hotel priorities
• Build account intelligence, including key contacts, buyer needs, travel patterns, sourcing behavior, competitive set, business potential, and next steps
• Execute proactive prospecting plans using internal and external tools, market data, customer insights, and hotel priorities
• Create new demand and secure Hyatt's inclusion in relevant group, transient, extended stay, project, and other sourcing opportunities
• Support revenue generation for new-opening hotels, conversions, focus hotels, emerging markets, and the Essentials/select-service portfolio, as assigned
• Engage customers through direct outreach, introductory presentations, market visits, networking events, sales blitzes, trade shows, and industry functions
• Use analytics and market intelligence to prioritize activity, evaluate account potential, and identify higher-value opportunities
• Partner with hotel sales teams, owners, operators, and internal stakeholders to align business development activity with hotel needs and commercial priorities
• Document activity, account intelligence, referrals, and next steps in Hyatt systems with strong CRM discipline and follow-through
• Manage qualified opportunities or newly developed accounts through appropriate transition to Hyatt Sales Force, National Account Team, Core Account Team, or hotel owner, as applicable
• Participate in special initiatives and cross-functional projects that enhance business development focus areas and support broader National Sales priorities

Requirements:

• 5+ years of hotel sales experience or equivalent business development, hospitality sales, or customer-facing commercial experience
• Strong sales knowledge and proven business development experience within transient, group, and/or extended stay segments
• Demonstrated ability to prospect, qualify, and develop new B2B customer relationships
• Strong commercial acumen, including the ability to evaluate account potential, prioritize activity, and connect customer needs to Hyatt solutions
• Strong verbal and written communication skills, including presentation, follow-up, and customer-facing storytelling skills
• Ability to build relationships with customers, hotel teams, operators, owners, and internal stakeholders
• Strong organization, follow-through, productivity, and CRM discipline
• Proficiency with Microsoft Office Suite
• Ability to work independently and manage competing priorities in a remote or distributed team environment
• Bachelor's degree in Hotel Management, Sales, Business, or a related field
• Multiple hotel, brand, and market experience, including full-service and select-service hotels
• Experience supporting new hotel openings, conversions, focus markets, or emerging markets
• Extended stay business development experience
• Knowledge of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, Lanyon/RFP tools, or similar platforms
• Experience with industry data tools such as Knowland, Amadeus Hotelligence, Agency360, LinkedIn Sales Navigator, or similar resources
• Experience with Hyatt's Envision sales software and/or other Hyatt commercial systems
• Bilingual Spanish/English is a plus