Manager of Strategy & Analytics
Lehi, Utah, United States of America
Contract
1 week ago
$50 - $75 USD
Key skills
SQLAIAnalyticsTableauSalesforceCRMLeadershipKPI Management
About this role
RESPONSIBILITIES:
Kforce has a client that is seeking a Manager of Strategy & Analytics in Lehi, UT.
Overview:
We are looking for a Manager of Strategy and Analytics to serve as the leader of analytics and reporting supporting Member Services. The role owns reporting, analytics, business insights, KPI management, and operational performance measurement across the customer service organization while collaborating with stakeholders throughout the company.
This individual must understand analytics workflows to direct analysts, estimate effort, set priorities, and evaluate solutions. They will report directly to the Director of Strategy and Analytics and will oversee a team of Business Analysts while serving as a key partner to operational leadership and senior stakeholders.
REQUIREMENTS:
* 3-5 years of people-management experience
* 5-10 years of analytics, business analysis, reporting, and data-related experience
* Experience with Tableau, SQL, Amazon Connect, and CRM/ATS systems such as Zendesk/Salesforce
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Manager of Strategy & Analytics in Lehi, UT.
Overview:
We are looking for a Manager of Strategy and Analytics to serve as the leader of analytics and reporting supporting Member Services. The role owns reporting, analytics, business insights, KPI management, and operational performance measurement across the customer service organization while collaborating with stakeholders throughout the company.
This individual must understand analytics workflows to direct analysts, estimate effort, set priorities, and evaluate solutions. They will report directly to the Director of Strategy and Analytics and will oversee a team of Business Analysts while serving as a key partner to operational leadership and senior stakeholders.
REQUIREMENTS:
* 3-5 years of people-management experience
* 5-10 years of analytics, business analysis, reporting, and data-related experience
* Experience with Tableau, SQL, Amazon Connect, and CRM/ATS systems such as Zendesk/Salesforce
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.