Resident Services Associate

Description

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Service Associate/Concierge, at 8899 Beverly Blvd, West Hollywood, CA.

Who We Are

Property Management Professionals (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members’ a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.  

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:                                                                                                                             

• Instagram/pmpmanage 
• facebook/pmpmanage 
• linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description: The Resident Service Associate/Concierge will assist the on-site management office with stellar resident and guest service, including administrative responsibilities. 

Duties & Responsibilities:

• Package handling and delivery, up to 40 lbs.
• Occasional filing, vendor coordination and providing access for vendors.
• Create work orders to the appropriate vendor, follow up on status of work orders and update notes
• MUST know Outlook, Google Voice (texting), Adobe and basic Word & Excel skills preferred.
• This is a Full-Time position with varied AM/PM shifts (AM = 6am - 2:30pm; PM = 2:00pm - 10:30pm).  Weekend work is REQUIRED.
• This position requires high levels of communication and follow through with residents and  team members - including verbal, phone calls, texting and emailing.
• Additional duties as assigned

Required Qualifications:

• 3-4 years of experience in an administrative role
• Extraordinary customer service skills, attention to detail is important
• Ability to thrive in a fast paced, multi-tasking environment
• Exceptional writing and communication skills
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor

Note: A non-disclosure agreement is required to be signed prior to starting employment

uniforms are provided, personal clothing is not allowed to be worn during work shifts. Dry cleaning of the uniforms is provided.