Key skills
Google Workspace deploymentChange ManagementProsci certificationCCMP certificationPMP certificationAgileScrumGoogle Workspace Professional AdministratorGoogle Workspace Deployment SpecialistCloud Digital LeaderGoogle Workspace ecosystemGoogle Workspace security modelsGoogle Workspace governance modelsGoogle DocsGoogle DriveGoogle MeetGoogle ChatGoogle AppSheetKPI trackingCustomer Satisfaction (CSAT) metricsLeadershipProject ManagementCommunicationCollaboration
About this role
Woolpert is an award-winning, global leader in architecture, engineering, and geospatial services. They are seeking an experienced Google Project Manager with a focus on Change Management to drive the successful delivery and adoption of Google Workspace solutions for clients. The role involves overseeing project execution, coordinating cross-functional teams, and engaging stakeholders to ensure seamless transitions and high customer satisfaction.
Responsibilities:
- Lead the planning, scoping, and execution of complex Google Workspace deployment and optimization programs
- Act as the primary point of contact for client leadership, ensuring transparent communication, risk mitigation, and alignment on deliverables
- Manage cross-functional teams (technical engineers, data migration specialists, and trainers) to ensure flawless execution
- Define, track, and own delivery satisfaction metrics, proactively pivoting strategies to address client friction points
- Manage multiple projects and priorities simultaneously
- Design and execute comprehensive change management strategies (communication, training, and resistance management) tailored to unique client cultures
- Conduct stakeholder analysis and change impact assessments to anticipate user friction during the transition to Google Workspace
- Build and nurture internal "Google Guides/Champions" networks within client organizations to drive grassroots peer-to-peer learning
- Move clients beyond basic email/calendar usage, coaching them on how to leverage Google Workspace (Docs, Drive, Meet, Chat, AppSheet) to transform their daily collaboration
Requirements:
- 5+ years of experience managing complex IT programs
- At least 3 years specifically focused on Google Workspace deployments and Change Management
- Deep, practical knowledge of the Google Workspace ecosystem, its security/governance models, and its collaborative capabilities
- Exceptional empathy, active listening, and communication skills
- Experience defining and tracking KPIs related to project health, user adoption rates, and customer satisfaction
- Change Management certification (e.g., Prosci, CCMP)
- Project Management certification (e.g., PMP, Agile/Scrum)
- Google Workspace Professional Administrator or Deployment Specialist credentials
- Cloud Digital Leader