ServiceNow Software Engineer

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. They are seeking a ServiceNow Software Engineer to design and develop custom ServiceNow applications and build solutions beyond out-of-the-box functionality, ensuring scalability and maintainability while adhering to best practices.

Responsibilities:

• Design and develop custom ServiceNow applications using App Engine Studio and/or traditional scoped application development.  Emphasis on majority of solutions will be custom not out of box
• Build solutions beyond out-of-the-box functionality, including custom modules, data models, platform extensions, and service portal widgets
• Experience in standing up and customizing a Service Portal is a must
• Clone, extend, and customize existing ServiceNow modules to meet customer-specific requirements
• Develop workflows, automation, and integrations with external systems (REST/SOAP APIs, third-party platforms)
• Write, test, and debug ServiceNow scripts (Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer, Fix Scripts)
• Develop custom UI components (UI Pages, UI Actions, Service Portal elements)
• Ensure solutions are scalable, maintainable, and aligned with ServiceNow best practices
• Analyze requirements and translate them into technical solutions, including researching and adapting platform capabilities as needed
• Collaborate with developers and team members within an Agile/DevSecOps environment (stories, estimation, lightweight ceremonies)
• Work independently on development tasks and progress assigned work items through completion
• Maintain and apply knowledge of ServiceNow data structures (tables, dictionary, relationships, CMDB)
• Configure and utilize MID Server for integrations and data movement
• Implement role-based access controls (RBAC) and platform security configurations
• Adhere to security and compliance requirements (e.g., FedRAMP/DoD/STIG)
• Able to stand up new instance and configure for new application or migration of current applications in SNOW
• Experience tracing data points to respective tables in domain separated environment
• Operates with a high level of ownership and autonomy in a fully remote environment
• Proactively progresses work and seeks out additional tasks when current work is completed
• Works closely with a small team, maintaining consistent communication and availability during the business day

Requirements:

• 5 years experience with BS/BA; 3 years with MS/MA; 0 years with PhD
• Must be a US Citizen
• Experience with developing Service Now custom applications
• Experience with App Engine Studio
• Experience with creating a ServicePortal application and maintaining widgets within ServicePortal
• Experience working in a domain separated Environment
• Experience with configuring and installing Service Now fresh
• Experience deploying new code using Update sets