Baptist Health is looking for a Healthcare Business Intelligence Analyst III - Pharmacy to join their Performance Advisory Office. The primary focus of this role is to serve as a trusted analytics advisor to Baptist Health Pharmacy leaders and stakeholders, helping to improve performance across various pharmacy operations and supporting strategic initiatives.
Responsibilities:
- Serve as a trusted analytics advisor to Baptist Health Pharmacy leaders and stakeholders
- Partner directly with pharmacy leadership, operational teams, clinicians, and other stakeholders to understand business needs, define analytic questions, interpret data, and translate findings into actionable insights
- Support strategic pharmacy initiatives through the development of analytics, performance monitoring, opportunity identification, and executive-level insights
- Build strong stakeholder relationships, understand operational challenges, identify opportunities for improvement, and guide leaders in applying data and findings to real-world business decisions
Requirements:
- Bachelor's degree required
- Demonstrated experience working directly with business, operational, clinical, or pharmacy stakeholders to gather requirements, understand business needs, present findings, and recommend actions
- Ability to serve as a liaison between business stakeholders and technical teams, translating operational needs into effective analytics solutions
- Strong communication, presentation, facilitation, and data storytelling skills
- Experience analyzing complex healthcare data and translating findings into actionable recommendations
- Healthcare domain knowledge required
- Experience developing technical requirements for reports, dashboards, and analytics solutions
- Experience validating data, performing data analysis, and supporting organizational decision-making
- Demonstrated ability to translate complex operational, financial, and clinical data into recommendations for leadership decision-making
- Experience supporting hospital pharmacy, ambulatory pharmacy, specialty pharmacy, medication management, revenue cycle, supply chain, or related pharmacy operations
- Experience supporting Specialty Pharmacy operations, growth initiatives, accreditation programs, drug utilization analysis, patient adherence programs, or pharmacy financial performance
- Knowledge of 340B program operations, compliance considerations, contract pharmacy arrangements, split-billing concepts, or related performance analytics
- Experience with business intelligence and analytics tools such as Qlik, Tableau, Power BI, Strata, SQL, data warehouses, or similar technologies
- Strong analytical and statistical skills, including performance measurement, trend analysis, benchmarking, and forecasting
- Experience analyzing pharmacy financial, operational, reimbursement, and utilization data
- Experience supporting operational performance improvement and strategic planning initiatives
- Experience presenting findings and recommendations to pharmacy executives, directors, and operational leaders
- Ability to identify growth opportunities, operational risks, and strategic initiatives through data analysis and stakeholder collaboration
- Ability to proactively identify opportunities and provide recommendations rather than simply responding to report requests