SailPoint Senior Business Systems Analyst (Remote)

First American is a leading title insurance company committed to a people-first culture. The SailPoint Senior Business Systems Analyst serves as a key liaison between business stakeholders and technical teams to support the design and implementation of SailPoint IdentityIQ solutions, ensuring effective access governance and compliance.

Responsibilities:

• Engage with business and application owners to gather, document, and analyze SailPoint-related business requirements
• Translate business needs into detailed functional and technical specifications for SailPoint IdentityIQ configuration and workflows
• Coordinate and manage User Access Reviews (UARs) within SailPoint, including quarterly certification campaigns (8-week cycle)
• Collaborate with Compliance to align SailPoint certifications with regulatory and audit standards
• Analyze, document, and support enhancement requests, access policy changes, and role updates in SailPoint
• Partner with IAM Operations to triage and resolve production issues related to SailPoint modules, provisioning, and certification logic
• Contribute to the automation of manual processes to improve operational efficiency and reduce human error
• Coordinate with IAM Development, Compliance, and Operations teams to ensure timely delivery of certification cycles and issue resolution
• Communicate SailPoint processes, campaign updates, and remediation tasks to business users and application teams

Requirements:

• Strong working knowledge of SailPoint IdentityIQ modules, certification campaigns, and workflow management
• Experience with Identity Governance processes including Access Reviews, Role Management, and Provisioning
• Ability to document requirements, process flows, and functional specifications with high accuracy
• Familiarity with Active Directory, Azure AD, and application onboarding processes within IAM platforms
• Analytical mindset with the ability to troubleshoot and problem-solve technical and functional issues
• Strong collaboration and communication skills across cross-functional teams including Compliance, Audit, and IT Operations
• 4+ years of experience in Identity and Access Management, preferably with SailPoint IdentityIQ
• Bachelor's degree in Information Technology, Computer Science, or related field